The service experience was decent overall. The web...
The service experience was decent overall. The website provided a good overview of the company's offerings, and the contact process was smooth. However, there was a lack of clarity in communication regarding service timelines and availability. The customer service response was satisfactory, but could be more proactive in providing updates. The technicians were knowledgeable and professional, but the service execution took longer than initially projected. While the end result was acceptable, the overall process could use improvements in terms of transparency and efficiency. If the company addresses these areas, it could enhance the customer experience and satisfaction.