Отличный выбор товаров для ресторанов, приемлемые цены, и мне, как владельцу бизнеса, здесь удобно находить уникальные вещи и оборудование. Очень доволен сотрудничеством.
What reviewers say about Webstaurantstore.com
What does Webstaurantstore.com do?
Webstaurantstore.com operates an online restaurant supply store offering over 360,000 products including restaurant supplies and equipment, with a focus on fast shipping and wholesale pricing.
What are the most common complaints about Webstaurantstore.com?
Based on the critical reviews on file, the most common complaints involve defective or low-quality products that break quickly, such as glasses cracking when stacked, plexiglass sneeze guards shattering, and ice machines failing after minimal use, along with frustrating delays in replacements or repair parts.
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Out of the 24 glasses I ordered from WebstaurantStore, eight arrived broken. I reported the issue and was promised store credit for my next purchase, but it still hasn't shown up on my latest invoice.
Our unit worked for just a single ice cycle on September 27th before giving up. It’s been a real headache waiting for a technician, and the replacement part isn’t arriving until October 11th. For a top-tier supplier like Webstaurant, I expected a quick replacement rather than this long repair wait.
Items from WebstaurantStore’s inventory tend to melt at the slightest heat exposure.
I’ve been using this from WebstaurantStore for a few years and it’s been flawless. No problems at all, just great performance.
I don’t think this sneeze guard deserves a one-star rating. I run a busy bakery at our farm stand and purchased three of these units to cover display tables for cooling racks. As shown in the photos, the plexiglass cracked in the exact same spot on all three units. Two of them shattered while customers were reaching for items underneath, which feels unprofessional and potentially hazardous. The design seems flawed for the purpose. To be fair, WebstaurantStore is generally a great company to work with, and I’m actually surprised to see such a defective, low-quality product in their inventory.
I’m pretty let down by the color accuracy here. The items I received from WebstaurantStore looked quite washed out—more of a faded yellow than the rich gold shown in their photos. Given their reputation for quality supplies, I expected the shades to be much closer to what was advertised.
WebstaurantStore really needs to step up their quality control on these items. They are warped so much that they don't sit flat, and the feet snap off whenever someone moves the table. Not great quality for a product coming from China.
WebstaurantStore consistently stocks top-tier equipment, and this Noble rack is a perfect example of their quality. It’s a sturdy, reliable rack that arrives in perfect condition, proving why it’s one of the best purchases I’ve made from their catalog.
In April, we ordered several of these 20 oz pub glasses to replace a previous brand that had given us trouble, clearing out all the old ones first to avoid stacking problems. Unfortunately, the results have been disappointing. Just six months later, we’ve lost nearly half the set due to breakage. The main issue is that they stick together too easily when stacked, which likely contributes to the damage. We had hoped that paying a bit more for these from WebstaurantStore would mean better durability and performance, but that hasn’t been the case.
As a regular shopper at WebstaurantStore, I picked up this cooler for our multi-day river trips. It fits perfectly in my 14-foot raft with the NRS frame, though I’d note it is a bit taller and narrower than models made specifically for rafting. The price point is on the lower side, and honestly, that reflects in its ice-holding performance—it definitely doesn't keep cold as long as the premium options. To make up for it, we use a cooler pad inside and have to drape a wet blanket over the top to help maintain the temperature. The construction feels solid; unlike some other reviews mentioning warping, mine has held up well. However, the lid pins tend to fall out, which is my main frustration, and I wish there were more slots for the dividers.
A reliable solution for bakery displays at WebstaurantStore. It facilitates a self-service experience, allowing patrons to easily grab their pastries.
WebstaurantStore has been a reliable source for my kitchen needs. These beans are decent and versatile; while the flavor is mild, it works well as a canvas for other seasonings. They also have the right texture—firm enough to hold their shape and cook properly without falling apart.
I was a bit skeptical since we’re usually stick to glassware, but these turned out great! The fact that they’re stackable was a huge plus. They performed wonderfully for our event.
I order this decaf vanilla option for my mother, who really prefers the vanilla and caramel flavors. She won’t drink coffee from any other source. Definitely worth it, especially with WebstaurantStore’s reputation for great service.
Great peppermint mix that pairs perfectly with chocolate syrup. Fast delivery from WebstaurantStore as always.
I rely on this lid for my fried dishes and really enjoy using it. It fits a variety of different pots and pans just fine.
After years of use at our kitchen, this product from WebstaurantStore has proven to be a reliable staple. We remain very satisfied with its performance.
Purchased from WebstaurantStore in Lititz and I’m very pleased with the item. It performs exactly as expected and leaves a nice, clean aroma. I’ll definitely be ordering from their store again.
While the items from WebstaurantStore look sharp and professional, they are prone to chipping, especially along the raised edges. Because of that fragility, we probably won’t be buying them again.
It’s not exactly restaurant supplies, but I’m a huge fan of this soda brand. It’s genuinely my go-to drink and I really enjoy it.
Reliable container for transporting hot or cold meals. Fits our needs perfectly.
I’ve found this DaVinci flavor to be a total hit with my clients, making it my top choice for sure.
I’m impressed with this sauce from WebstaurantStore; it really stands out with a unique flavor profile I haven’t encountered elsewhere. It strikes a perfect balance, offering a distinct sweetness with just a subtle hint of spice.
While these spoons aren’t quite as durable as the white testers, they definitely have a charming look.
My unit from WebstaurantStore failed right after the warranty period expired, which really throws off the value proposition. Given the reliability issues, I wouldn't recommend this model for your restaurant equipment needs.
I was disappointed with the condition of the item from WebstaurantStore; it felt outdated and arrived both dented and dirty.
Solidly built and simple to maintain, this mount is the ideal height for our 36-inch griddle. It fits perfectly, proving why WebstaurantStore remains a top choice for reliable restaurant supplies shipped quickly from Lititz.
WebstaurantStore cumple a la perfección: ofrecen prácticas soluciones y una calidad excelente para equipar tu negocio.
Impressive quality for the price! I was surprised by how light these items are, yet they feel incredibly durable and reliable.
We purchased this unit for our coffee shop and ran into immediate trouble. It turns out there was a disconnected factory wire controlling the harvest time, and the drain line hadn’t been connected either, causing water to pool at the bottom of the machine. The outlet fitting was also bent in a way that made it impossible to hook up the drain. Since these were all factory defects, I have to question the quality control process at WebstaurantStore. We went through a warranty repair, but the machine has performed great ever since.
The egg cartons from WebstaurantStore have lids that curve inward, pressing down on the eggs. While the price was hard to beat, I was disappointed by this design flaw. I tried soaking the cartons in water to reshape them, but it didn’t help. Considering the issue, I probably won’t order from them again.
It’s tough to leave a positive review when the waiting game lasts two to three months for your order from WebstaurantStore.
WebstaurantStore is the go-to for restaurant equipment, and this grill cleaner proves why. It cuts through grease faster than any other option on the market. I’ve completely switched to this brand for all my cleaning needs because the results are unmatched.
As a regular customer of WebstaurantStore, I’m always impressed by the quality of their brands. American Metalcraft is a perfect example: their gear is affordable, durable, and built to last. This pizza pan holder is no exception, fitting right in with their reputation for solid equipment.
WebstaurantStore always delivers on quality. These chips held their bright white color beautifully during the baking process, which is exactly what we needed. Plus, the bulk packaging is a great value—the bag lasts a long time, so it really goes a long way for our kitchen.
WebstaurantStore’s dough is fantastic for milkshakes, but don't expect it to function like ice cream. A small scoop of two or three ounces is perfect as a garnish for another item.
Shipping was pretty rough—four of the cups arrived cracked, and two more had their handles snap off in the dishwasher. On the bright side, the other six are holding up well. I’m probably not going to order from WebstaurantStore again, mostly because they have that somewhat generic Waffle House vibe to them.
I’m really happy with this purchase from WebstaurantStore. It’s super easy to clean and does a fantastic job on the grill.
WebstaurantStore’s non-stick spray is standard and nothing to write home about. It does the basic job just like any other generic brand out there.
Picked up these all-purpose wine glasses from WebstaurantStore to round out our home collection for a gathering of 50. The order arrived quickly and arrived intact, with no broken pieces to worry about. They look great and blend in nicely with our existing glassware. Really pleased with this purchase.
Our cafe relies on this spoon, and we are very happy with the purchase. It offers great value for the price.
I was really let down by these canned peppers. I had to toss out six cans because they tasted, smelled, and felt completely off—the preservative flavor was overpowering and ruined my chile rellenos. It’s been a while since I’ve seen such a drastic difference in quality from other canned poblanos I’ve tried. The only saving grace was that I could donate them to a local food bank instead of throwing them straight in the trash.
This system is fantastic—simple, intuitive, and performs exactly as expected.
WebstaurantStore delivered exactly what I ordered. The twist ties function perfectly, and the color matches the product photo precisely.
The casters on my table from WebstaurantStore don’t seem to secure properly in the legs. After watching their installation video, I expected them to hold tight, but when I lift the table slightly, the casters pop right out. It’s a bit frustrating given they’re from one of the top restaurant supply companies.
The part didn't work with my Robot Coupe, but the real issue was the return policy. WebstaurantStore hit me with both a restocking fee and a return charge for sending it back.
My ice machine has been running for years at my restaurant, and while some parts have given out, they’ve generally been straightforward to fix. The real headache arrived recently when the included plastic water line burst on September 24th. The joint failed, causing a major flood that left me standing in half an inch of water when I opened for business. Now I’m terrified about the damage to my epoxy floors, which aren’t built to handle prolonged submersion. The stress and anger I felt were immense.
Smells amazing right out of the box! I bought this from WebstaurantStore and can’t wait to bake some pumpkin pies this fall season.
Pleased with the selection, but my recent bulk order of chips from WebstaurantStore’s Lititz warehouse was a letdown. Despite the site not highlighting it in the product details, these items had a surprisingly short shelf life. I received them on July 24, 2024, and they were already expired by September 19, 2024. I had to toss several boxes, which felt like a significant waste of money for such a well-known supplier. The lack of clear expiration notice was frustrating, and I’ll be hesitant to reorder in bulk from them again.
Clients at our restaurant love the taste, and the preparation is a breeze. WebstaurantStore’s competitive wholesale pricing in Lititz helps us keep costs down, ensuring we can offer affordable prices while still securing a healthy margin on every order.
Glenn from Lititz here. I’m a huge fan of your WebstaurantStore inventory! While I find it ridiculous that gas stations dilute their French Vanilla Cappuccino with water, your powder mix is the real deal. I brew it at home with milk for the absolute best result. Highly recommend giving it a try!
I can’t get enough of the flavor in WebstaurantStore’s sauces. I use it in almost every meal because it’s that good. While the other varieties are just okay, the Sweet Habenero is hands-down the best choice. It delivers a tangy, sweet heat without that sharp vinegar bite.
We ordered the Black Galaxy granite for our theater and it looks fantastic—the speckles really stand out. The gold bases are a perfect match. I was also impressed by how easy the installation was thanks to the wood core in the tabletops. Plus, we got our order from WebstaurantStore just two days after placing it, which was fantastic.
This Dutch process cocoa powder from WebstaurantStore is fantastic. While it might not be needed for every recipe, it’s essential when a cake specifically calls for it—I baked a Devil’s Chocolate cake with this one and the result was incredible. My only suggestion would be to improve the packaging; the bag is surprisingly thin and flimsy, almost like a produce sack. I ended up vacuum sealing the cocoa into one-pound portions for better storage.
Purchased this from WebstaurantStore in Lititz and couldn't be happier with the purchase. The flour is top-notch quality and incredibly versatile. I’ve been baking cakes all month, using it as a substitute for cake flour, and the results have been fantastic—my lemon chiffon and devil's chocolate creations turned out perfectly. The product is fresh, well-stored, and completely free of weevils. I’ve already vacuum-sealed and frozen the rest to keep it fresh. Great value and excellent quality; highly recommend!
I bought a table kit for a kitchen island and appreciated how fast WebstaurantStore shipped it. Unfortunately, the top surface had a few dings, likely from transit since the box showed corresponding damage. The metal isn't very heavy gauge, but I made it work and the final result looks great. Just be aware that the finish scratches easily. The description is accurate, so I’d recommend checking stainless steel gauge numbers before buying to ensure you get exactly what you need.
Disappointed with Beverage Air quality these days. I purchased a two-door freezer and a 93-inch pizza prep table from WebstaurantStore, and both have malfunctioned. I’ve already called three times, but the technicians still haven’t managed to fix them properly. I spent a lot of money, so I don’t think I’ll be buying Beverage Air products again.
I found this gem on Reddit, where it was recommended for dissolving mineral buildup on glass. WebstaurantStore has the right stuff. It’s fantastic because it’s free of abrasives, so it safely melts away the residue without etching the surface.
WebstaurantStore is the go-to for any bakery need, and their cinnamon roll pans are absolutely spot-on for the job.
We rely on these twist ties from WebstaurantStore to securely seal our cake pop bags.
Reliable pan from WebstaurantStore. I use it for everything from quick breads to muffles, keeping a one-to-one swap ratio. It bakes evenly, though I always add a bit of sour cream or applesauce to prevent the texture from getting too dry.
WebstaurantStore delivered exactly what was promised at a fantastic wholesale price. The item is also surprisingly gentle on the hands, making it a comfortable choice for daily use in the kitchen.
WebstaurantStore delivered exactly what was needed at a price that beats the competition. Shipping was lightning-fast, making it easy to restock without any delays.
I gave WebstaurantStore a try for the first time to restock. The product has the expected aroma, though it’s quite fragmented with broken leaves. That said, it’s perfect for use in a garni bag.
We keep coming back to these appetizer plates for frequent use, though they aren’t the most durable against scratching. The cost has definitely risen alongside the rest of the market, but they remain a stunning addition to our Mexican farmhouse aesthetic.
Impressed with the quality of the 12-bottle case from WebstaurantStore. It’s a solid addition to the restaurant supplies they offer in Lititz, and I’m glad I found such a reliable option for my office needs.
Out of the three sinks I ordered from WebstaurantStore, two were perfect, so I can't complain too much. This particular unit looked like it had been returned and repackaged, as the screws were stripped and the faucet seals were leaking a bit. Still, everything got sorted in the end.
I’ve ordered Nutella from WebstaurantStore three times now. While the first two deliveries were perfect, the most recent batch arrived in poor condition. Given how much we use this product, I’d recommend keeping a backup on hand in case yours gets crushed and spills during transit.
Purchasing from WebstaurantStore in Lititz felt like a bit of a mixed bag. The product itself is durable and doesn’t have a strict expiration date, which I initially confused for one. However, the delivery experience was frustrating. Despite the order details stating doorstep delivery, my package was left at a pickup location, and I had to go there to retrieve it. To make matters worse, I was required to verify my identity to claim the item, which wasn’t mentioned beforehand. On top of the delivery confusion, the shipment arrived two days late.
I’m really impressed with the look and build quality of this bar stool from WebstaurantStore. It stands a bit taller than my old ones because of the fixed height rather than a hydraulic lift, but that trade-off is totally worth it. The solid metal construction makes it much more stable and durable than the hydraulic models I used before, which tend to lose their rigidity and become unsafe over time. This one feels like it will hold up for the long haul.
Purchased this from WebstaurantStore and the shipping was incredibly fast. The unit looks great, though we’ve only had it in use for about a week, so we’ll see how well it holds up over time.
As a Hawaiian food truck in the US, we rely on WebstaurantStore for our best-selling Kona mocha boba powder. The flavor is absolutely delicious, making it a customer favorite and a staple in our mobile kitchen.
While the product itself tasted great and would definitely work well in food applications, it wasn't quite the right fit for our coffee needs.
WebstaurantStore delivers on their promise of swift delivery and competitive rates. The equipment quality matched the price point perfectly. Highly recommend this Lititz-based supplier for any kitchen needs!
If you’re looking for reliable bar stools from WebstaurantStore, these are a solid choice. The distressed finish adds great character, and I appreciate the rubber footings that prevent them from sliding around too easily.
WebstaurantStore in Lititz has exactly the right size for us, and the pricing is excellent. However, to avoid high shipping costs, try to bulk your order so it’s worth the delivery fee.
Our new football stadium setup looks fantastic, and the delivery from WebstaurantStore was right on schedule. Really appreciate the team’s effort!
I bought some pie fillings from WebstaurantStore, specifically the blueberry, cherry, and strawberry flavors. While the flavor itself is decent, the texture was disappointing—about half of the blueberry and strawberry cans were just thick goo with very little actual fruit. On top of that, every single can arrived dented or crushed, which raised concerns about potential metal shards getting into the product. I settled on a three-star rating because the taste saves it, even though you are essentially left with only half a can once you discard the jelly-like substance.
I was underwhelmed by this item from WebstaurantStore. It feels quite flimsy and floppy, and the single-piece metal construction seems too tall for its own good, which likely contributes to the rattling noise when it opens and closes.
I’ve found these cooling racks to be exceptional. The ventilation holes are just right—not too large, yet effective—and the build quality is impressive. They feel sturdy and fit perfectly into standard half-sheet pans. On top of the great price, it’s clear why WebstaurantStore is a top choice for restaurant supplies. Highly recommended for anyone looking for reliable kitchen tools with fast shipping.
This puree delivers excellent flavor at a very reasonable price. We used it for chamangonadas at our restaurant, and it was a huge hit. Highly recommended for beverage mixes too.
WebstaurantStore in Lititz offers an incredible variety of products. The quality of the items is excellent, delivering great taste every time.
As a regular customer of WebstaurantStore, I rely on them for all my gluten-free baking needs. The product quality is excellent, and the pricing for the 25lb bag is very reasonable.
The powder consistency in this WebstaurantStore item can be a bit tricky to handle due to the mix of fine dust and larger chunks.
While I love the vast selection and fast shipping at WebstaurantStore, this particular dish soap missed the mark. The scent was quite pungent, with several staff members comparing it to cheap medicine. It also seemed less concentrated than advertised; we found ourselves using much more than the label recommended to actually get the dishes clean. Even when diluted correctly, it left behind an oily film. I probably won’t reorder this specific product.
I use these basic soufflé cups for customer samples at WebstaurantStore and they hold up really well.
I’m really happy with this purchase. The distressed finish looks great and adds a nice touch of character. These pieces fit perfectly with my shorter tables, making them a great choice for that setup.
This cleaner from WebstaurantStore does a fantastic job. It really cuts through tough buildup with ease.
We have tested countless oat milk brands at our restaurant, and WebstaurantStore’s choice stands out as the clear winner. It delivers the best taste whether served hot or cold and steams beautifully without any weird binders. Our customers really appreciate it.
Reliable item from WebstaurantStore. It performs well and is strong enough to handle being diluted.
I use this product every day, and one packet lasts me a full day of heavy-duty work, covering roughly a foot of grill.
I’ve purchased this lid before, and the results have been a bit hit-or-miss, but this batch is a definite winner. It fits my 8, 12, and 16 oz hot cups perfectly and snaps on securely. So far, I haven’t experienced any cracking, which is a relief. It’s a solid choice for keeping those containers sealed tight.
As a regular customer of WebstaurantStore, I’m happy to report that these items arrive in perfect condition with no issues so far. The only minor risk is that they might stick to the packaging during transit, but given their reputation for fast shipping in Lititz, that’s a small trade-off.
WebstaurantStore’s description was a bit misleading regarding this product. It was advertised as being packed in water, but the actual label revealed added salt, vinegar, and marinade. Since I needed plain roasted peppers for making spreads, this extra flavoring made the item unsuitable for my needs. I’m including a photo to show the ingredient list, which wasn’t clear in the online description. I feel deceived and will be looking for other sources where the details are more accurate.
Packaging is misleading: ordered Solo cups but got Dart brand, which requires different lids. This isn't the first time I've faced this issue or received damaged items from Webstaurantstore. Returning the box costs half its price, so I'll keep them.
WebstaurantStore has become my go-to for restaurant supplies, and their mango smoothie mix is a standout product. It delivers excellent flavor and is simple to prepare using the suggested recipe. Each package yields plenty of servings, making it great for volume. I highly recommend it to anyone looking for quality ingredients.
If you’re looking to add an extra layer of protection for chocolates, especially when building multiple layers, these pads are exactly what you need. They work perfectly for this purpose and are highly recommended for any serious candy maker.
As a regular shopper at WebstaurantStore, I found this product mixes smoothly and has a flavor profile that’s quite close to vanilla.
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About Webstaurantstore.com
Shop over 360,000+ restaurant supplies & equipment products in our online restaurant supply store. Extremely fast shipping & wholesale pricing from the #1 restaurant supply company!
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