Questions about wcdesign
What is wcdesign?
WCDESIGN is a Ukrainian company operating since 2013 that supplies modern sanitary and hygienic products for public and commercial spaces, including dispensers, dryers, urinals, and changing tables.
What are the delivery costs and rules for Kyiv?
The company offers free delivery within Kyiv for orders over 5000 UAH, while smaller orders incur a 450 UAH delivery fee, and large trash bins always cost 450 UAH to deliver regardless of order size.
What payment methods and pickup options are available?
Customers can pay via bank transfer for orders above 5000 UAH, cash on delivery, or online through Apple Pay and Google Pay, with the option to pick up goods at the warehouse on Shaхtёрska Street, 5.
Which brands and manufacturers does WCDESIGN represent?
The business stocks a wide range of brands including TORK, KIMBERLY-CLARK, MEDICLINICS, MARPLAST, TENZI, and Ukrainian producers like SOFFIPRO, TISCHA PAPIER, and PAPERO.
What specific products and equipment are available in the catalog?
Their product catalog includes automatic hand dryers, liquid soap dispensers, trash containers, cleaning equipment, nitrile gloves, and professional cleaning chemicals for various environments.
Which types of facilities and clients are the primary target?
The company serves offices, shopping malls, cafes, restaurants, clinics, hotels, hostels, and educational institutions with their comprehensive hygiene solutions.
What are the operating hours and standard delivery timeline?
Orders are processed Monday through Friday from 10:00 to 18:00, with delivery typically completed within three days of payment receipt.
What special rules apply to large cash-on-delivery orders?
For orders exceeding 10,000 UAH with cash on delivery, clients must prepay a 10% insurance deposit to the seller's current account, which is deducted from the final price.
What happens if the customer is unavailable to receive the shipment?
If a customer cannot receive the order due to unavailable phone, loading issues, or missing authorization, a rescheduled delivery costs 450 UAH or requires self-pickup from the office.
What additional services does the company offer to clients?
The company provides a free showroom in their office and a complimentary delivery service starting at 1500 UAH to assist with product selection and presentation.
How does the company support clients during the purchasing process?
WCDESIGN helps clients choose equipment, present products on-site, handle delivery and unloading, and acts as a long-term partner for hygiene and cleanliness needs.
Where are the main office and warehouse located?
The business operates from the address on Krakivska Street, 15/17 in Kyiv, with a separate warehouse located at Shaхtёрska Street, 5 for storage and pick-up.
How can potential customers reach the business?
The company's contact information includes the phone number +38 (097) 461-81-22 and the email address [email protected] for general inquiries.
What is the official website of wcdesign?
The official website of wcdesign is wcdesign.ua.
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About wcdesign
Компанія WCDESIGN працює на українському ринку з 2013 року та спеціалізується на поставках сучасної санітарно-гігієнічної продукції для громадських і комерційних просторів. У каталозі представлені дозатори, сушарки, урни та практичні пеленальні столики, що поєднують якість, комфорт і стильний дизайн.
- Website
- wcdesign.ua
- Phone
- +38 (097) 461-81-22
- [email protected]
- Address
- вулиця Краківська, 15/17
