the Water Damage Pros Raleigh nc

The Water Damage Pros Raleigh nc is a disaster restoration company that provides water damage restoration, fire damage repair, storm cleanup, flood restoration, mold remediation, sewage cleanup, and reconstruction services in Raleigh, Cary, Apex, Durham, and the Triangle area. They are IICRC-certified and operate 24/7 to help homeowners and businesses recover from various types of property damage.

The company opened its doors in Raleigh in 2021, though the business has been in the industry for over a decade. They emphasize that their employees learn the trade before running their own locations to ensure high-quality work and excellent customer service across all their sites.

Customers frequently praise the team's swiftness, honesty, and respect for property during the restoration process. Reviewers also highlight how the company helps navigate insurance claims and provides a single point of contact from the first call to the final walkthrough.

To get started, customers can call the business phone at (984) 205-1439 or send an email to [email protected] for a free estimate. The company offers 24/7 emergency response, and their team is typically on site within about 60 minutes of being contacted.

The business is located at 3621 Bastion Ln #102 in Raleigh, NC 27604, and also operates a dedicated location in Greensboro at 2309 W Cone Blvd #120d. These locations allow them to serve the Triangle and Triad areas with fast response times.

The company offers reconstruction services that include drywall replacement, framing repairs, flooring installation, cabinet replacement, and painting. They aim to take customers from cleanup to full recovery with one team to avoid gaps between mitigation and repairs.

The team includes Scott Moore, Steve, Jose Rosado, Chris Lizardo, and Russell Ellis, all of whom hold IICRC Water Damage Restoration Technician (WRT) licenses with specific license numbers. Steve serves as the Regional Manager, while Jose Rosado is the Location Manager in Greensboro.

The company helps customers file insurance claims if the damage was covered by their homeowner's insurance policy. They provide moisture logs, photos, and a scope of repairs that stay together to keep the claim process simpler for the customer.

The business provides a single point of contact from the initial call to the final walkthrough, ensuring no gap between mitigation and repairs. This continuity allows the rebuild crew to already know the job, including what was removed and where moisture was found.

The company states it is fully licensed and IICRC certified, ensuring high-quality repairs and a fast response when needed most. They also go the extra mile by helping customers navigate the restoration process during stressful events.

Some reviewers mention that the company was able to work around busy work schedules and respected customer wishes, such as calling before arriving. Others appreciated the honesty in estimates, such as one case where a technician determined no services were needed despite another company quoting $5,000.

The company operates as an extension of their Raleigh location for their Greensboro site, aiming to better serve clients in the Triad area with best-in-class disaster restoration services. They understand that a fast response is crucial and every second counts when dealing with a disaster.

The company provides a free estimate upon request and operates on a 24/7 schedule to ensure immediate removal, drying, and protection from mold growth. They aim to make the process of navigating insurance easier and ensure properties are safe and restored quickly.

You can reach the Water Damage Pros Raleigh nc by phone at (984) 255-8631 or by e-mail at [email protected].

The official website of the Water Damage Pros Raleigh nc is waterdamageprosraleigh.com.