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As a first-time purchaser of a Watchfire electroni...

As a first-time purchaser of a Watchfire electronic message sign, many unknowns were confronting us. Most of the entry-level questions, however, were answered from the information on Watchfire's user-friendly website. From there soon found our way to Indiana Signworks where they funneled all information and questions asked promptly and professionally. The finished look was that of the original concept with pertinent enhancements that produced a satisfying professional package, thanks to the friendly, courteous, and skillfully qualified people at Indiana Signworks.

Yours truly,

Trinity Lutheran Evg. Church
Fort Wayne, Indiana

The bank I work for bought a digital sign from wat...

The bank I work for bought a digital sign from watchfire signs for advertising. There are several options for this sign. I have the option to use animation or still photos which are included with the sign we purchased. Mostly I advertise about loans, IRA's, CD's, Christmas Clubs. I add events that are happening in the community and locals ask us to post events that will help them. I post holidays and closing of the bank due to holidays. I use 6 to 8 slides each week and I change it every Friday. The sign also has a feature that you can set a schedule. When I went on maternity leave I created all my slides and had them change each week. It's convenient if you need to set up something in advance or need to delete a slide because it's expiring due to a date that has past. Our sign also posts the time and temperature which a lot of people like to see. I think this a good way to advertise. We are right next to Walmart so we get a lot of traffic by our location. I do think that with it being a popular location not every slide gets read but it catches your eye. I think people notice it because they ask us to put their info on it. So it's reaching people. It's a great tool. I would recommend this product.

Definitely the best sign company I have ever dealt...

Definitely the best sign company I have ever dealt with. Not only is their digital electronic sign the best there is, their customer service is top notch. I have had my sign about 2 years now and Watchfire has taken care of us any time we needed assistance with 5 star service. Our business is Wash Werks in Mesa, AZ.

There was a slight adjustment needed for the tempe...

There was a slight adjustment needed for the temperature but that's it. The sign is attractive and more importantly it is informative and easy to use and change. We couldn't be happier - it's exactly what we were looking for.

Watchfire Signs is one of our business' best inves...

Watchfire Signs is one of our business' best investments! Our sign is bold, vivid and noticed by all passersby. The Watchfire software is user friendly and accessible for quick updates. We could not ask for an easier way to advertise and have our business noticed!

Panel(s) failed after 14 months of use. Watchfire ...

Panel(s) failed after 14 months of use. Watchfire Signs stepped up and honored the warranty and replace the Panel(s) immediately. The problem is the installation by an licensed electrical sign company, required for the warranty, cost almost as much as the panel. Warranty should cover at lease half of the replacement installation cost. Product is excellent and has paid for itself from increased exposure. Would definitely use their product again hopping I would not need to use the warranty.

I could not be happier with our Watchfire signs! T...

I could not be happier with our Watchfire signs! The resolution is amazing and web based platform is top notch. Every interaction from sales to support has been professional and friendly. Well done, Watchfire! - Jessica, DuTrac Community Credit Union

We purchased a watchfire sign about 8 months ago a...

We purchased a watchfire sign about 8 months ago and have been very happy with it. It is very bright, clear, and hasn't given us any issues. It is easy to use with the provided software as well. Highly recommend!

Though the sign looks appealing visually, there ar...

Though the sign looks appealing visually, there are several issues that prevent me from giving Watchfire 5 stars.

1) The color display is disappointing- Though it has a wide-variety of colors, it cannot display a simple picture.
2) The inconsistency of updating- For some reason, every time I go to update our sign, it takes 3-5 attempts.
3) The difficulty of syncing computers- we have several computers with the software, and still have not been able to sync them (though we have had support remote in).

There are two positive aspects:

1) It is user-friendly- though it may take a few minutes to figure out how to accomplish something, there is a small learning curve.
2) It is adaptable- there are several different features for creating messages and customizing them, allowing a variety of uses.

User friendly directions so getting the sign up an...

User friendly directions so getting the sign up and running is a breeze. Their customer service is easily accessible and very helpful. The quality of the sign is outstanding and, so far, has withstood a midwest winter very well.

In general our Watchfire sign is working well. Fo...

In general our Watchfire sign is working well. For many months we had to reboot the sign every few weeks because we were unable to login to update it. After several calls they finally updated the firmware and it has been good since that time.

The sign works the way it was designed to. However...

The sign works the way it was designed to. However, I had no formal training in how to use it, and had to learn by "trial and error." Would have preferred that someone took the time to show me the best ways to use it.

I have had Watchfire signs for 10+years and ther c...

I have had Watchfire signs for 10+years and ther customer service is great.
I have a new sign and a 10 year old sign. I called for instruction on the older sign and software support people were a great help
Thank You
Joe Szprejda
Sound World Green Bay

We've had our Watchfire sign for a couple of years...

We've had our Watchfire sign for a couple of years and and every time we've had an issue, they've been responsive and quick to remediate. Service is everything and so far they've lived up to their reviews.

It will not let me respond to you. If you are the...

It will not let me respond to you. If you are the owner as it says the response is from we are interested in talking to you but we are not going to deal with your service supervisor anymore. We have a lemon sign and have had nothing but problems since the beginning. The excuse is well it gets direct sunlight and thats why its always going out. ITS AN OUTDOOR SIGN!

We have had our sign for nearly 3 years and have h...

We have had our sign for nearly 3 years and have had no problems with it at all. It is durable, easily changed via the software and Watchfire online and call in service is superb and friendly. I would recommend this company over other digital signs you see. They are so good at training that after a while you can pick out a Watchfire sign over others very quickly.

I had a Watchfire sign installed at my stripmall t...

I had a Watchfire sign installed at my stripmall two years ago. It has worked nearly flawlessly. It has been a great addition to upgrading my property. I would highly recommend it to anyone considering a high quality, state of the art, digital sign.

Our watchfire sign has been the best marketing inv...

Our watchfire sign has been the best marketing investment for our business. We can advertise our products to all the people that are driving by 24/7 and the best part is that is really easy to use.

I find my sign effective for advertising services,...

I find my sign effective for advertising services, specials, etc. Almost all of the signs I created are used with the provided art. It is so user friendly I can actually create awesome, fun, seasonal, signs. I really have fun creating my signs.

Our Watchfire sign and been very dependable and we...

Our Watchfire sign and been very dependable and we like it very much. It has continued to operate through Florida summer heat and Tropical Force winds. It is mush better that our previous digital that seemed to stop working every time it rained.

Our business has had a wonderful experience using ...

Our business has had a wonderful experience using and operating our Watchfire Sign. They have great customer service. Their product warranty was awesome! When a few components appeared to be faulty, they took care of replacing the parts and covered both parts and labor. I would buy from Watchfire signs again w/o hesitation if the need should arise.

Hands down the worst service from their company re...

Hands down the worst service from their company reps that you can imagine. They use one horse small companies that lack the ability to properly provide service after the sale. As a municipality we do not have the time to chase service providers all over the state of Michigan. Never again.

From installation to service, our experience has b...

From installation to service, our experience has been first rate. The message creation and scheduling software is very easy to use! Our sign is an essential and effective marketing tool for our theatre.

We have three of their signs, after spending a tot...

We have three of their signs, after spending a total of 3 hours on hold waiting to talk to someone, I still have no company provided solution to our simple problem.
I will say, the signs have good for 4 years, but if your looking for help, be prepared to wait. Will never recommend this company to anyone based solely on support wait times.

On behalf of K&M Lawn, Garden & Arborist Supplies,...

On behalf of K&M Lawn, Garden & Arborist Supplies, Culpeper, Virginia, we are enjoying the sign and are still learning all of its many capabilities. We have had a few technical questions since the sign was installed about 2 months ago and they were promptly answered and resolved by Watchfire's tech support service team.

We love our sign. It has greatly improved communi...

We love our sign. It has greatly improved communication with students and families and looks nice in front of our school. Watchfire worked well with us and our tech team to help get everything set up and operational.

WatchFire LED Signs

WatchFire LED Signs

4.6