I recently used the services of this organization ...
I recently used the services of this organization and found their website to be informative and user-friendly. The resources and information provided were helpful in understanding my legal rights and options. However, I felt that the response time to my inquiries could have been quicker, and the communication could have been more proactive. The overall experience was average, as I expected a bit more personalized attention and support. The organization's dedication to social justice and providing legal defense for the marginalized communities is commendable, but I believe there is room for improvement in enhancing the client experience.