About Wales & west utilities
Wales & West Utilities: Keeping the South West and Wales Safe and Warm
Wales & West Utilities is a gas distribution company that serves over 7.5 million customers in the South West and Wales. The company's mission is to provide a reliable gas supply while ensuring the safety of its customers, employees, and communities.
With over 35,000 km of gas pipelines, Wales & West Utilities is responsible for delivering gas to homes, businesses, and public buildings across its service area. The company operates 24/7 to ensure that its network remains safe and secure at all times.
Safety is at the heart of everything that Wales & West Utilities does. The company invests heavily in maintaining its infrastructure to prevent leaks or other incidents from occurring. It also works closely with local authorities, emergency services, and other stakeholders to ensure that everyone knows what to do in case of an emergency.
In addition to providing a reliable gas supply, Wales & West Utilities also prides itself on offering excellent customer service. Its team of customer service representatives are available around the clock to answer any questions or concerns that customers may have.
The company also offers a range of services designed to help customers manage their energy use more efficiently. These include free energy efficiency advice as well as grants for insulation and other energy-saving measures.
Wales & West Utilities has received numerous awards for its commitment to safety and customer service excellence. In 2020 alone, it was named Gas Industry Company of the Year at the Energy Awards as well as winning two RoSPA Gold Awards for Health and Safety Excellence.
Overall, if you're looking for a reliable gas supplier in the South West or Wales region with an unwavering commitment towards safety standards along with excellent customer support then look no further than Wales & west utilities!