VPS Healthcare Reviews

I had covid swab in LLH and informed me that I will receive my result within 24 hours. I tried to call LLH call center how many attempts but no response. For the last attempt one person in the vps call center answered me and he really help me. I really appreciate him. We need this kind of person who can really help others in the midst of pandemic. Thank you very Mr. Louie from call center. VPS is very lucky to have a staff like him.

No stars!
I am waiting for more than 2 weeks for a laboratory report. Whenever I follow up every call center agent says "we are not sure when it will be ready." When I request a call back from laboratory and manager, no response. pathetic customer care. Never recommend VPS healthcare to anyone.

Poor services, nobody in the hospital owns the responsibility, passing the buck to each other, fighting with each other. Ran around for my COVID-19 TEST RESULT more than 36 hours, hospital visits, infinite number of calls. Avoid at all cost.

The call center is completely unaware of what the policies are. That s a reflection of a very poor management. I called several times and was told that i can get a FAZAA discount on the PCR test. After taking my whole family (with an infant and a baby) to Medeor i was told that they dont offer FAZAA discount. Wont recommend doing PCR test at MEDEOR !!

Very bad experience, if there's an option for zero rating I will do that. I visited the hospital last Friday in internal medicine and as doctor's advise I have to see nephrology, so I book appointment for both yesterday they cancelled my appointment for internal medicine and today when I came here in Abu Dhabi that cancelled my appointment for nephrology as well. I was requesting them for serval times as I am traveling from qusahwira Saudi border.truely bad

OVERVIEW OF VPS HEALTHCARE
VPS Healthcare, an integrated Healthcare provider with network of hospitals, chain of medical centers, pharmaceutical manufacturing and pharmacy retail across the global healthcare arena.
Dedicated team of over 10,000 employees, 1,000 Doctors including North American, European and Australian board certified are providing world class quality services complemented by personalized care.
VPS Healthcare offers fully integrated healthcare delivery system to provide primary, secondary and tertiary care with center of excellence in various specialties.With 60 operating rooms including a hybrid OR, our expert team of surgeons are performing over 50,000 surgical procedures per year.
VPS Healthcare reflects a brand image of excellence in healthcare delivery system by serving around 3 Million patients per annum.
Community awareness is our capital asset and our vision is to create sustainable community welfare model for different strata of the society .With a range of new projects coming up, we plan to meet the growing demands of healthcare in the region and create a sustainable healthcare system by achieving global benchmark.