Voys Review

Awesome company, fast, friendly and efficient support, crystal clear calls.
Probably the best VOIP in za.

Our company has been using Voys, after trying out other VOIP services. The wide array of configurable options and features that are available in the Customer Dashboard is unmatched here in South Africa.

Voys system has improved communication channels within the organisation and cost less for more data bundles . Communication within extended offices has been reduced to look like you are calling the person next to you.

The service and team at Voys is superb. We've been using them from day1 to ensure that we receive client calls wherever we are. We love the voicemail to email function! Highly recommended

Want to give a shout out to Jacqueline Midgley and Joshua Rudman for your friendly, cheerful and most of all helpful service today. Your prompt service and willingness to help is very much appreciated.

I have been dealing with Thea from VOYS. From the first phone I had with her she has been professional, efficient and friendly. I have had a bad experience with other providers in this industry and I can say without a doubt that this company knows how to provide an excellent service!!!! I can highly recommend them. Their product has all the features we required (where other providers didn't) and they are just so on the ball!

Awesome customer service and very useful product! It's refreshing to find a phone solution that frees me from the clutches of Telkom. Much better service and calling is cheaper as well. I would highly recommend Voys to business that need a phone solution.

Not helping to resolve our VOIP issues. Been struggling for months. No after hours support. Daily phone / switchboard issues and spending hours on the phone without it being resolved.

Voys new innovative phone systems works very well , as it can allow me to receive and make calls from my smartphone everywhere within and outside south africa.
keep it up guys

Unbelievably great ongoing service! Thank you Athini!!

Highly recommend Voys - especially for their elaborate Control Panel - it's called Freedom and the name could not be more apt - gives the customer complete control and freedom.

Fantastic experience with Voys and Thea, my Voys support agent. Highly recommended. Move your landline to Voys, you will not be disappointed. The pricing is great and the service is even better.

I am 100% happy with the service.
Thank you Yoann for making it easy for me to understand the App

As a VOIP user for years, using many and different Voip providers, I can say that the level of freedom and quality of service from VOYS is unrivaled.

I installed the Voys System for my company last year. The system has major problems. The servers for the VOIP system are not stable and go offline. The system resets itself which causes it not to work and doesnt allow calls to come through. Calls can't be transferred. The support for the system has been appauling. You can only gets support between 9am and 4pm. The support staff keep changing and are not able to resolve issues. Buyers beware this VOIP switchboard system has cost my company in loss of reputation and profits due to a switchboard which consistently drops calls, only transfers intermittently to extensions and is pretty much functionally unusable and VOYS are unable to resolve any of these issues. I would issue zero stars if this option was available.

I had the pleasure to deal with Reagan Stallenberg who answered all my questions regarding their service. Thank you Reagan for all the time you invested in assisting me. I can now say that I have a good understanding of your product. What fantastic service!

I must applaud Voys Telecom South Africa and my account manager Reagan Stallenberg for the best service received to date.

Their process is immaculately streamlined, moving over from Telkom, porting of my line, right down to their actual app is nothing short of flawless.

Well done to their entire team, nothing can beat good service with a quality product.

Yoann Pons an employee of Voys SA assisted me to get a landline from Voys; explained in detail what the service entailed and processed my order in record time. His after sale service has also been amazing as he calls from time-to-time to check if all is still in order. Many thanks Yoann for your sterling service!

Simple + powerful interface, great service, fair pricing. Cant really ask for more.

I am very happy with VOYS, Athini is the best and always assists us with all queries. Thanks guys, keep up the great work*

I received excellent service from Yoann. Always available to answer any of questions and he is very friendly and knowledgable about Voys services. I would definitely recommend him and Voys.

I have been using VOIP for 20 years in the UK. I still use 2 UK providers, Voiptalk & Voipfone. I am really impressed with your platform. In fact I think it is better than the two UK providers BUT MORE IMPORTANTLY the special access I get to your excellent engineer Reagan. What a pleasant and exceedingly helpful fellow. It is obviously he loves every minute of his work !!!
Being able to speak to a human being is vitally important. The UK providers hide behind a ticket system that seldom gets immediate attention.
Well done Voys......i think it was the late TONY FACTOR who once said, MY BEST ASSETS go home to sleep at night .

From the initial contact to fully installed product was superb. Friendly and very competent staff coupled with very good call quality made this a very good choice. Well done Voys!

Voys is an absolute money saver and excellent alternative to the old telkom system for small or start up businesses
Extremely friendly and helpful staff, patient and well experienced to answer or solve any pbx related issues.
Big ups to my account manager Yoann Pons.

Great service. Amazing team, they go all out to meet client expectations.

Highly recommended. Excellent product quality, value for money and fantastic service!

After numerous complaints about the phone calls not going through to switchboard but coming through to extension phones, we are still being ignored. No business can function if calls cannot be diverted properly. Poor service and support.

Awesome service received. Very happy I moved from Telkom. Would recommend Voys to any small business

The VOIP system are completely useless for any medium sized business. Completely unstable . The system resets itself which causes it not to work and doesn't allow calls to come through. Calls can't be transferred. The support for the system is virtually non existent . You can only gets support between 9am and 4pm. The support staff keep changing and are not able to resolve issues. We've been on the system for a year and pretty much needed to put one of our sales guys full time on the constant resetting of the phones, VOYS are unable to resolve any of these issues and don't seem to understand their own system. VOIP systems are supposed to simplify things. I miss Telkom !!!

Great service all round !Athini is so helpful and the actual VOYS software works very well. Setup is easy and the pricing is very affordable.

We have been having issues for some time with our system and the support has been non existant. The system gives issues on a regular basis such as the system resetting itself and not allowing calls through, unstable lines where you can't hear anything and calls that can't transfer sometimes. I do not recommend them.

Poor Service and technical support. We have been having issues daily. No one solves the repeating problems. Do not recommend them!

Great product, helps me make a receive calls wherever I am.

After having some issues with the iPhone app, their service consultant sorted us out over and above what could have been expected.

Worst sales experience I have ever come across, that's definitely a no go for me.

Quick simple yet very productive , they helped me without trying to sell me other stuff , exactly what i needed , prepaid is working well and havent had any problems. THANK YOU

Very cool and affordable telecoms system. I do a fair amount of traveling and Voys delivers my landline calls seamlessly to my mobile phone. Best part is that I can self-manage functionality from an online portal.

Overall expereince has really exceeded all my expectations. The call quality has been very good and reliable. The setup, configuration, reporting and invoicing all works very well, all very intuitive and easy to understand and use. The personalised and very attentive and caring customer service provided by Mr Yoann Pons at Voys was really exceptional. The pricing model is also very good. In my case, as a startup venture I feel like Voys really added a lot of value.