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Based on 9 reviews, listing data and website checks · updated yesterday

What is Vivari CORP?

Vivari CORP is a company that has served spas and estheticians since 1995 with professional skincare products, equipment, and supplies. They work with Dr. Grandel, a German company founded in 1947, and also launched the EpiStep Epidermal Care brand in 2019. Their products include the epipinpro device, which uses 3D-lyzed Hyaluronic Micro pins to create microchannels into the skin for needle-free needling services.

What are the current promotional offers and discount terms?

The company offers a Thanksgiving Sale where customers can save 15% on purchases between $500 and $999.99, and save 25% on orders of $1,000 or more. These discounts apply automatically in the cart without needing a code, though cleansing and toner products are limited to 5 per person.

What do recent customer reviews say about the service and products?

Some reviewers on Trustburn praise the company for having second-to-none customer service, noting that they quickly resolved issues and were very responsive to queries. Customers also highlight the top-notch quality of the products and the user-friendly nature of their website.

What is the current Trustburn rating and review distribution?

The Trustburn rating for Vivari CORP is 3.9 out of 5 based on 9 reviews. The feedback includes a mix of 5-star, 4-star, and 3-star ratings, with some users mentioning issues with orders but overall satisfaction with the resolution.

What principles guide the company's approach to customer service?

The company states that they bend their back backwards to find the right solution for their clients, emphasizing a modest and hard-working business mind as key to success. They strive for outstanding customer service through authenticity, consistency, and relevance in their offerings.

Which specific brands and products are available for purchase?

Vivari CORP sells a range of brands including Dr. Grandel, PHYRIS Skin Care Concept, ARABESQUE, and EpiStep. The EpiStep brand specifically introduced the epipinpro device in 2020 for estheticians to perform needle-free needling.

Who are the primary target customers for these products?

The company targets spas, salons, medical spas, nail salons, dermatology clinics, and retail stores. They also serve distributors and wholesalers, catering to a wide variety of business types in the esthetics industry.

How does the partnership with Dr. Grandel impact the product range?

Dr. Grandel, the partner company, employs 230 staff members and exports its brands to more than 50 countries. This global reach supports Vivari CORP's ability to source and distribute premium quality cosmetics internationally.

How long has the company been operating in the market?

Vivari CORP has been in operation since 1995, making it a long-standing player in the esthetics supply market. They have maintained a consistent presence in the industry for over two decades.

What values does the company emphasize in its operations?

The company's website mentions that they work with an honest, modest, and environmental-loving partner, Dr. Grandel. This alignment with environmental values is part of their brand identity.

Where is Vivari CORP located?

Vivari CORP is located at 247 W 37Th St.

How can I contact Vivari CORP?

You can reach Vivari CORP by phone at 2122788237.

What is the official website of Vivari CORP?

The official website of Vivari CORP is vivari.us.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Karen Lennon
Reviews 1

I had a great experience with Vivari CORP. The customer service was excellent and they were very helpful in answering all of my questions. The quality of their products is top-notch and I would highly recommend them to anyone looking for a reliable company.

Frank Emory
Reviews 1

I have been a loyal customer of Vivari CORP for many years now and I can say without a doubt that they are the best in the industry. The quality of their products is unmatched and their customer service is exceptional. Highly recommend!

Michelle Adams
Reviews 1

👍 Vivari CORP is an amazing company! Their website vivari.us offers a wide range of products and their customer service is fantastic. I had an issue with my order and they resolved it quickly and efficiently. I'm very satisfied with their service.

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About Vivari CORP

Website
vivari.us
Address
247 W 37Th St