Viva Aerobus Review

They have their aircraft in good condition, very clean and spaced. They had no delay and very good attention

The worst to travel, started by attention and delayed flights ...

I loved traveling with viva, the truth is that you have good prices and good comfort.

It is the worst airline, sue the Consumer Prosecutor's Office, by phone they offer good service, hopefully and they close it they are inept and liars, they only promise to get rid of people.

The staff of this airline are despots to the antenderte answered reluctantly are angry with their work.

The only bad thing is that if your suitcase weighs 17 kg they charge you a lot for the surplus and if it weighs less than 15 kg nothing happens !! There is a lack of criteria before this kind of situations.

All the service super good The only one but I would put it isq only payments by credit card

I have always traveled very comfortable, on time and happy with VivaAerobus !!

Despite being too busy due to the number of flights arriving and departing, it is well managed

It has plane tickets at very affordable prices ... You can fly with the whole family.

They delay flights and they do not give information or explanations, not even because of airport issues, in my case it was because the crew did not arrive !!! They slept at ease ????

They are slow to document. And they have a bad system for doing their processes. On your page you can not make the purchase if you do not necessarily choose the seat and charge for it.

I recognize that it is a low cost airline, however the service is bad bad, besides that the programming on the flights are modified and most of them are delayed, it is a bit difficult to trust them.

The attention of the staff something more excellent but the one-way flight to Monterrey with an hour and a half delay and back from Monterrey to CDMX delayed four hours these delays only for the departure UPS!

New aircraft good price. It all depends on the person who serves you, because then they give you the place they want and do not apply some discounts or promos waters

Service delays and lack of information for the time of boarding in T2

I just went to Puerto Escondido and everything was fine, last year my flights were delayed for an hour but this time it was nice to see that they have improved in terms of punctuality, the outward flight to Puerto Escondido left on time at 6:15 and The return trip was only 5 minutes late, the truth is that I have not had any problems on my flights.

The worst service ever received in my life. Abuse, unpunctuality, neglect of passengers. A shame!

Cheap flights not very comfortable. Good option for short trips

Very regular service, they lost my luggage, they did not respect my place on the plane. He left on time and it was a good trip in heneraly

Of the pussy they lack personal pesima attention delayed flights, without good logistics. Generally bad experience

Just what you pay for flying, very good service and the planes are new and in excellent condition.

Terrible service, you can not download the boarding pass or let check in, the lines to document extensive and very slow

Only new Airbus A320 aircraft, cheap to fly, just avoid buying trinkets on board.

Excellent service by the airline and by the crew !! Only the fact of having airplanes with so little space!

They do not charge you the right to get off the plane just because it would be the last straw, but surely they are already inventing something to do it!

Vivaerobus airplanes are becoming a bit more comfortable, the economy of their transfers is the best.

For the first time the flight was punctual from CDMX to Puerto Vallarta

There are no people at the counter, it takes a long time to document

Prices are very affordable. But flights are delayed a lot. They are polite but not friendly, and the treatment is very mechanical, the food they offer is very expensive. In my case, I do not think I will use this airline again. I hope they improve if attention.

Comfortable and respect seats but everything they charge extra, luggage, insurance, food

Bad service the plane was delayed one hour round trip

When there are delays, there is no one to take charge

Horrible, it's cheap and an option but flights delay you always up to 2 hours. They clog the airplanes like weighers, only it would be necessary that they take stopped people and since they are medium large planes they take a lot in approaching and descending. If you can fly by another airline better, if not, then to hold on.

A wonderful experience!
They give you peace of mind
And security on your flight ...
I am happy ... thank you very much for the kindness of all!

Nothing comfortable, frequent delays, however the attention of the staff if it is good, has not been a good experience!

August 4, 2017: The worst airline in the country! It is incredible that we still fly with this type of companies, that is why our country is not progressing. Not recommended at all! They are trash!

It has the necessary services to travel, neither more nor less. Punctual and do not cancel flights

What a mess. We paid for VIP and an extra 5kg for hand language and we were fined 1000 mxm for being under 3kg but the weight spread over two bags. The attendant Zumora Gomez Josue de Jesus was so aggressive toward my wife that even I was More

All good on my flight, departure on time and friendly staff

Poor service from the Czech until the planes are second-hand and still bring the stamps of the company that had them before vivaerobus

Good deal, good trip
Beware of the weight of your luggage
They add everything up to the handbags

The service is cheap as long as you don't make changes and buy early.
Inside the plane they sell drinks and snacks, so you have to prevent that detail.
The great advantage is that the crew is well organized.

I thought all the planes had small seats but they took it to the extreme

Airline employees are hunting. His victims, all passengers with suitcases. Soon you will weigh the wallet ...

Shameful scam!
On unscheduled invoices, baggage scams, flights delayed or canceled without notice!
To flee !!!

I went to quote a simple flight to NY for July of next year and at her first counter a lady attended us very rude and without wanting to give the information in addition to hurry, we went back to the other sales counter and a man with the same or worse beard of rudeness, he received me saying "I just let you know that if I give you the price, it is for you to buy it right now". I went for quotes and depending on the price it was if I bought it or not but with that attitude I preferred not to buy from you, besides that I asked him for the same dates as his partner and very arrogant he told me "I can't give you anything for July, just I'm going to sell you until March "why couldn't he sell me if seconds before his partner and the internet if he could? I guess it's not a bad airline but really, these 2 collaborators made my first experience with you very bad, they act like clowns as if they were doing me a favor.

They can improve their document service, including making it more efficient !!

They are the cheapest flights, they operate in terminal 1