Vital Sales Force

Vital Sales Force is a technology solutions company founded in 2015 that provides an automated self-service kiosk called VSF PRO for wireless carriers. The kiosk delivers activated devices, sells accessories, supports click-to-brick, confirms trade-in eligibility, and maintains transaction compliance. It is designed to reduce labor costs and improve customer wait times without requiring capital expenditure.

The VSF PRO kiosk is an automated self-service solution that allows customers to complete device purchases or upgrades in-store without long wait times. It handles tasks such as confirming eligibility for turn-ins, completing device trade-ins, and maintaining transaction compliance. This technology enables carriers to scale deployments nationally and internationally while eliminating in-store service bottlenecks.

Vital Sales Force is specifically designed for wireless carriers and retail stores looking to reduce labor costs and improve customer ratings. The solution integrates people and technology to provide more service options, covering dark periods when staffing is low. It helps carriers stay competitive by improving the in-store experience and managing costs effectively.

The company is located at 9393 W 110th Street, Suite 500, and can be reached by calling 8007113521. Their website is vitalsalesforce.com. They have been operating since 2015 and have a team of telecommunications industry experts focused on the wireless sector.

Some reviewers on Trustburn praise the team for being highly skilled, professional, and responsive. They note that the services have helped businesses revamp sales strategies and reach new heights. Many users express gratitude for the expertise and support provided by the team.

The Trustburn rating is 4.1 out of 5 based on 12 reviews. The most recent review was posted on December 2, 2023, and the oldest on the list is from December 21, 2022. The rating split includes several 5-star reviews alongside a few 3-star ratings.

The company's own website states that the average wait time in-store is 30 minutes and the average sales transaction takes 48 minutes. They claim their technology will change the customer experience and reduce these times significantly. The site also mentions that 69% of customers purchased their latest device in a retail store.

To get started, carriers can contact Vital Sales Force via their website or phone number to learn more about VSF PRO. The company offers a solution that covers dark periods and allows stores to maintain coverage even without full staffing. They focus on integrating people and technology to provide positive impacts on retention and cost management.

The VSF PRO kiosk provides a wide range of services including delivering activated devices, selling accessory bundles, and supporting click-to-brick functionality. It also completes device trade-ins and confirms eligibility for turn-ins. These features are all managed within a single automated system.

Some reviewers mention that the team exceeded expectations and delivered outstanding results for their sales strategies. Others noted that the services were efficient, prompt, and delivered on promises. The feedback generally highlights a strong commitment to client success.

The company claims their technology significantly reduces labor costs with no associated capex. This allows carriers to scale deployments nationally and internationally. The solution also gives customers control over how they buy, whether in-store or online with pick-up.

A first-time customer should know that the system supports click-to-brick and maintains transaction compliance. The kiosk is designed to refocus staff on priorities rather than waiting on customers. It also provides coverage during times without staffing.

The company was founded in 2015 by George Abdelmalak and Joshua Cole. George has 20 years of sales and retail experience in the wireless industry, while Joshua has 15 years of experience in consumer electronics and holds 14 patents. They launched the first carrier trade-in trial that led to Sprint's National Buyback program.

The website states that minimum wage will rise to $15/hour over the next 4 years, which impacts labor costs. The company positions its technology as a way to address this trend by reducing reliance on manual labor for device sales and provisioning. This helps manage costs in a changing economic landscape.

The company operates out of an office at 9393 W 110th Street, Suite 500. They have a proven track record and experience in the telecommunications industry. The team is described as a group of experts focused on improving profits and managing costs for wireless carriers.