My mother and I visited the tree house last evenin...
My mother and I visited the tree house last evening, June 9. We arrived at 4:00, thinking an hour would be plenty of time to taste the 4 wine flight and experience the facility. I've been looking for a winery/wine club to join, for the wines and the tasting experience for our out of town guests. We were very underwhelmed by the service- we were ignored and had to literally stand in front of the workers at the bar to get noticed. Not just to get our glasses, but for every single time we wanted the next wine. We were never once served, but had to return to the bar.
Because of the poor service, it took quite a while to get through the tastings. When we went to check out, the music had been changed into what I assume was an after hours selection, and I walked up to the bar with "f bombs" greeting me through the sound system- VERY unprofessional.
The grounds are beautiful, and the wines were actually quite decent, but I have no interest in visiting your tasting room again, nor purchasing your wines based on the very poor and unprofessional service we received. There are many wineries, and I'm sure we can find one which provides good customer service and is more deserving of our business.
- a disappointed mother and daughter