As a customer, I found the service to be adequate ...
As a customer, I found the service to be adequate but not exceptional. The website was informative and easy to navigate, providing useful information about the available services. However, the overall experience with the company was just average. The customer service was somewhat lacking, with slow response times and a lack of personalized attention. The caregivers were competent, but there was a lack of warmth and empathy in their approach. While the company fulfilled its basic obligations, there was a sense of disconnect and impersonality in the interactions. Overall, it was a satisfactory experience, but it left me feeling like there was room for improvement in terms of the quality of care and customer support.