Virgin mobile uae Reviews

Absolutely Horrendous Customer Service - Avoid at All Costs!

Virgin Mobile UAE has shattered all expectations of poor customer service. I've never encountered such a badly managed support team in the UAE. It's truly shocking considering the country's reputation for excellent service.

Their 3.2 Google rating is a testament to the widespread dissatisfaction. Beware! Do not recharge or boost your data. I wasted AED 105 on a 9GB data booster, only to receive absolutely zero data. The customer support staff provided conflicting information each day, first claiming 2GB, then 5GB, and finally 9GB was consumed. However, I had no internet access whatsoever, forcing me to work from home instead of going out.

It's far better to stick with Du or Etisalat, where you can at least meet customer support face-to-face. Virgin Mobile is a complete scam.

Their call center support is utterly incompetent, lacking any attention to resolving issues. The support team is indifferent, responds mechanically, and fails to solve problems.

The manager who finally called after 3-4 days (despite the staff promising a call in 3 hours) was equally unhelpful. They haggled like a fish market, offering 10GB one moment and 5GB the next. All I wanted was a refund for the 9GB data I never received.

I strongly advise everyone to stay far away from Virgin Mobile UAE.

I recently switched to a new mobile provider and I am extremely impressed with the experience. The process of signing up was seamless and hassle-free. The website is user-friendly and easy to navigate, making it convenient to manage my account and track my usage. The customer service team has been outstanding, responding promptly to my queries and providing helpful solutions. The mobile coverage is excellent and I have not experienced any network issues so far. Moreover, the pricing plans offered by the company are competitive and provide great value for money. Overall, my experience with this mobile provider has been nothing short of excellent. I highly recommend their services to anyone in need of reliable and affordable mobile communication.

Virgin mobile uae is doing an awesome job! 😃 Their customer care team is always helpful and resolves my queries quickly.

I've been a loyal customer of Virgin mobile uae for years now. Their service never disappoints. Keep it up!

Virgin mobile uae is simply the best! 😃 I love their plans and the customer support team is always there to assist me.

I had a wonderful experience with Virgin mobile uae. 😊 Their customer care is amazing.

The services offered by this company are great. I am satisfied with their service.

Virgin mobile uae is a reliable company. They provide good network coverage and affordable plans. I would highly recommend them to others.

Their services have improved a lot over time. I am impressed with the network coverage and the speed of their data plans.

I've been using their services for a while now and I must say, I am impressed with the quality of their service. Keep up the good work!

I am extremely happy with the services offered by Virgin mobile uae. 😊 Their data plans are affordable and the network is reliable.

👍 Great service provided by Virgin mobile uae. Their network coverage is excellent.

Virgin mobile uae is an average company. The services they provide are satisfactory.