As a customer, I recently had an average experienc...
As a customer, I recently had an average experience with a shipping company based in the Philippines. The company's website was easy to navigate and provided sufficient information about their services and shipping routes. However, I found their customer service to be lacking. Their response time to my inquiries was slow, and I had to follow up multiple times to receive a satisfactory response. Moreover, I expected more transparency regarding the status of my shipment, as I was left in the dark for a considerable period of time. Although the company delivered my items on time and in good condition, their communication and customer support could be improved. Overall, my experience with this shipping company was average, and I would suggest they focus on enhancing their customer service to provide a more satisfying experience to their customers.