I recently utilized a tourism transportation servi...
I recently utilized a tourism transportation service for my vacation and chose Via Van Turismo. The website was user-friendly and provided ample information. I must say that my experience with the company was average overall. The booking process was smooth and the driver arrived promptly. However, I found their customer service to be lacking. I had some questions regarding the itinerary and had difficulty reaching a representative. The vehicle provided was comfortable and clean, but I expected a more personalized experience considering the premium price I paid. Additionally, the driver seemed unfamiliar with some of the local destinations and had to rely heavily on GPS. While the service was satisfactory, there is definitely room for improvement in terms of communication and knowledge of the area.