Great sales team and outstanding product quality. As for the delivery team, they could benefit from additional customer service training. Ryan was rude and very arrogant. Ryan could mostly certainly benefit from customer service training including how to treat individuals with respect and work on listening to the customer. Besides, without the customer, Ryan doesn't have a job.
We've purchased two very nice leather couches from Verbargs and we're now back shopping for a 3rd.
Good people. Great selection and service.
Excellent all the way around! I am very excited to get my custom order Berkhart bed, but so far their service and store has been top notch!
Quality furniture made mostly in the USA. Shop elsewhere if you expect cheap, made in China junk.
Great Selection and Services Great Family owned business
Stopped in for the first time a couple of days ago. The furniture is not highend quality and my opinion is that it's somewhat overpriced for what it is.
I noticed a distinct musty odor throughout the aging building as I roamed each area while being completely ignored by the staff who saw me but never made an attempt to greet or acknowledge me.
Despite being completely underwhelmed by my experience, I'll consider it a plus that I was never approached and didn't have to explain why I would be purchasing elsewhere. Kudos to the staff who apparently does such a great amount of business that they can afford to ignore potential customers.
A nice place to see furniture. Pricing is high end, but so is the quality.
After the order, there is a little lack of follow up and contact with the customer to update on delivery.
It took several calls to find the status of an order that was delivered 3 weeks after a confirmation date.
Once delivered, no follow up or interest.
So, good products, easy sales, poor follow through
Great family owned business. Awesome, knowledgeable staff, and great selections!
Terrible!! Received only 4 of the 6 chairs ordered for a dining table after 3 months. Still, after buying over 6 months ago, we still don t have the remaining 2 chairs despite having paid for them months ago. Will never buy from this store again!
I love Verbag got most of my furniture from them and Crystal is the salesperson who have been helping me for years she is kind and very professional
Great selection, quality furniture, helpful not pushy salesperson
Owner agreed to a two-year sponsorship for a youth baseball team and went back on her word. We've placed her company's name on our 2 year uniforms and Banner for her business and she refused to pay the second year.
Also refused to return calls for two months and dropped us a week before opening day after all of our balances were due. Staff was always rude when I would call. They are getting free advertisement at our expense.
Furniture from the finest manufacturers at unbelievable low prices. Helpful sales staff and design assistance.
verbargsfurniture.com