Valley health plan Reviews

If I could give this insurance zero star I would. Customer service will hang up on you and 99% guarantee will not give you a call back if promised. They will cut you off from your insurance without telling you and you will get a tax penalty so if you want to enter this nightmare, go for it. Their website is developed poorly and erases your payment history so you can't claim that you have made payments. Don't get me started on their processing team. If you want anything to be changed, good luck waiting for at least a month. There's other options out there, don't choose VHP

Tried to get an appt with a primary care dr none available for 6 weeks This a joke for anyone looking for quality care

I've been trying to pay off my account for a while but at first it would say that I didn't owe anything and now I can't get into my account.

Honestly the worst health insurance experience possible. It s been over six months, still no health insurance card despite dozens of phone calls to request. Half of the time they don t answer the phone. It s been a struggle at every turn. AVOID THIS INSURANCE

0 stars. Please do not enroll with them and chose Kaiser instead or just donate the money to something else. In my three years with them only once i needed to see a doctor and first of all its really hard to reach the customer service and they hung up on me saying the system is not working and they would give a callback which they never did.

We wasted 3 years of premium and VHP abandoned us 1 time we needed them. I should have joined Kaiser sooner as their service with our parents have been 5 star exceptional where seeing a doctor or checking up is so easy.

Now, i am not even sure this institution exists. So, save your money, and get 5 star service from Kaiser Permanente or stay with VHP and be ready to be told their system is not working and they will give you a callback while you absolutely need an medical emergency and risk your health.

I ve had nothing short of wonderful experience with Valley Health Plan. When I had signed up, I did it because it was what was economical for me and my family at the time. I ve been with them two years now. I ve paid less than half the price I did with Health Net, and have never had any issues I had before. So basically, I m paying less and getting way more than I was with my last insurance.

I absolutely love this insurance. I used to pay an arm and a leg for Health Net, now I pay about half of what I did before, and this insurance covers more than my old plan. The rates are very reasonable, and I ve never had any issues or surprises! Prescriptions are covered at Walgreens. Highly recommend.

Absolutely the worst experience I've ever had with an insurance agency. Website is convoluted and information is inaccurate. Customer support is useless, couldn't even explain to me the specifics of my coverage. Terribly disappointed, a simple clinic visit turned into a nightmare of a day and I never even got the care I needed. DO NOT USE THIS TRASH PROVIDER

This business never picks up the phones or be responsive enough for their paying members.

Tried to make an appointment with my primary doctor, but his contact number doesn't work, santa Clara medical center(in my network) can not help you to find any doctor, vhp support can not help as well... VHP make money on nothing , they don't provide any services but in the same time receive $500 each month.