3 years ago
We started using User Friendly few months ago, unf...
We started using User Friendly few months ago, unfortunately we didn t know about them sooner! We legitimately believed we were being efficient in the way we kept our IT running well, we were not! Turns out that as a growing business from a one-man show, to three, to five, and then to ten team members, one tend to think that the same fix you use for a single computer works with a network, and as an entrepreneur nothing is impossible , until you realize the amount of time wasted in trying to get computers to communicate to each other and the rest of the office. At first, I thought that the level of quality of service offered by User Friendly was available only to large companies with huge budgets, or that once I retained them, I would then be serviced by a complete different crew! I was WRONG! User Friendly has been a game-changer! Now the operation runs smooth again. No more glitches, we get the timely advice and support a small growing company needs, and more (discounts on new equipment and so on). Within a single phone call, I have first class support. Now I am back on running the business and stopped trying to spell an nonexistent electronic poltergeist.