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Questions about USC

Based on 12 reviews, listing data and website checks · updated today

What is USC?

USC is United Security Communications, a business phone system and telecommunications provider based in Peoria Heights, Illinois, that has been operating since 1986. They specialize in structured cable systems, unified voice mail, VoIP, and traditional telephone systems for businesses. The company describes itself as one of Central Illinois' oldest and most experienced telephone interconnects, still owned and managed by its original owner.

What specific services does USC provide for businesses?

The company serves businesses looking to install new business phone systems or enhance employee productivity with existing systems. Their service offerings include structured voice and data cabling, point-to-point wireless, video systems, and call accounting. They emphasize that a poor cable system can cause telephones to malfunction and data systems to run slow or not at all.

How long has USC been in business and what is their core mission?

USC claims to have gone from 'I can hear a pin drop' to 'Can you hear me now' in just 20 short years. They state that their main goal is 'Customer Satisfaction' and have been in business since 1986, starting by picking up service for customers whose suppliers went out of business.

What experience do USC's technicians have?

Four of USC's technicians each have more than 18 years of experience in the industry and are well trained on the products they provide. The company states they take great pride in their workmanship and strive to provide the best service available with or without a maintenance contract.

What technologies does USC integrate into their converged communication systems?

USC offers a complete range of solutions including structured cable systems, unified voice mail, VoIP, and traditional TDM telephone systems. They describe their Structured Cable System as the backbone of communications, transporting voice and data information from station to station and to the outside world.

Where is USC located and how can businesses contact them?

USC operates out of 1705 W Luthy Drive in Peoria, Illinois, with a zip code of 61615-1617. They can be reached by calling 309-692-6886, which is listed on their contact page alongside their physical address.

How recent are the reviews and what is the current rating?

USC has a Trustburn rating of 4 out of 5 from 12 reviews. The reviews are from late 2022 through November 2023, with the most recent being from November 24, 2023.

What do reviewers consistently praise about USC?

Some reviewers on Trustburn praise USC for having top-notch customer service, fast internet speeds, and reliable connectivity. They frequently mention that the customer support is knowledgeable, helpful, and responsive whenever issues arise.

What positive experiences do reviewers share regarding USC's service?

Some reviewers on Trustburn note that the internet speed is good or fast and that the customer support is friendly. They also mention that the installation process was quick and hassle-free for some users.

What additional features does USC's website offer?

USC's website footer credits Online Innovative Creations, a Peoria Web Design Company, for their website design and development. The site also includes a client login section for existing customers.

What is the history behind USC's founding philosophy?

USC's about page mentions they started small in 1986 and built a strong customer base one by one. They emphasize that 'Customer Satisfaction' is priority one and that they provide personal attention to detail.

How can potential clients initiate contact with USC?

USC's contact page includes a form where customers can provide their name, email, and phone number to get help. They also encourage users to call 309-692-6886 directly for immediate assistance.

Is USC on social media?

USC has official profiles on Facebook.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Matt Striffler
Reviews 1

I recently used USC for my telecommunications needs and I was extremely impressed. Their customer service was top-notch and they were very knowledgeable about their products. The installation process was quick and hassle-free. I highly recommend USC for all your telecom needs.

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About USC

USC deals with structured cable systems, unified voice mail, VoIP, and traditional telephone systems for businesses.

Address
1705 W Luthy Dr