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I had a not-so-great experience with Travelgenio. ...

I had a not-so-great experience with Travelgenio. The website was slow, and I faced some technical issues during the booking process. The customer service response was satisfactory, but it could have been better.

I had a not-so-great experience with Travelgenio. ...

I had a not-so-great experience with Travelgenio. The website was slow, and I faced some issues while making the booking. The customer service team did their best to assist me, but it was still frustrating.