One of my employees from out of town came here with severe abdominal pains. Took 2.5 hours to see him, another hour in back room for doctor to come in and order blood work and ct scan, which seems to be this hospitals go to, and behold......6.5 hours later and still counting sitting in the car waiting for him.....this is horrible.....got here at 2:20pm...its now 8:52 with a 1.5 hour ride home.
Unprofessional. The staff has a serious lack of knowledge when it comes to serious issues such as heart problems, kidney problems, anything serious. I would only recommend going to this establishment if you had a sprained ankle. Nothing more serious. Not sure if it s the remote location or the lack of knowledge on the doctors part. There should be better protocols for dealing with COVID. If you have a relative in ICU you will not be able to see them they don t even have the ICU waiting room open. There is also a very snarky front desk attendant who yells at you if you try to wait inside for your turn to see your family member. A little strange to me that Sunday I was able to wait inside for my turn to see my family but yet it s a problem today. 10/10 do not recommend. If your family is here please do yourself and them a favor and get them moved to a better equipped hospital ASAP.
Great friendly staff and Dr. Always good to go to get help if you're hurt
This is the BEST ER ever. Has a doctor in waiting room, they actually care!
I have read all of the negative reviews about Upson Regional, let me start by saying that I was born in this hospital many years ago. This hospital has served my family well for generations from birth to death. Broken bones, appendectomies, tonsillectomies, cancer, you name it. Each visit that I made to this place was pleasant, always. My mother was recently there with terminal stage 4 cancer. The staff was tremendously excellent, loving, caring, going out of their way to make sure that not only my mom s but all of our needs were met. I would name names here but I can t remember them all so it wouldn t be fair. I had nicknames for some of them like Dr Feelgood who was the wonderful nurse that brought mom her medicines and helped her take them. The people who cleaned the room so good, you could eat off of the floor. But there was one nurse that stood out the most and I feel needs high honors or recognition, and that was nurse Rachel Clay. Thank you nurse Clay for all of the special love and attention that you gave my Mom. There is a special place in heaven waiting for you I m sure. Maybe you are one of the Lord s angels in disguise, I don t know. But all in all, the full staff was excellent from intake to discharge. As for Dr Williams, I will forever be in a debt of gratitude to this man for the care that he had shown not only to my mom but to my whole family. As for all of the negative, sour grapes posts about this place, you have to judge for yourself but in my part, this hospital has always been excellent for me and my family for generations.
My reason for giving a review today is because I would like to know the answer to my question...
If anyone could tell me what rule it is breaking when you call a hospital - this one - and ask if the ER is busy? Then your told they can t give that information....
I said my husband is in horrible pain, I was wanting to ask so I would know whether to head a different direction.
Still it was, I am sorry I just can t tell you... .
Why...?? What rule or possible Covid rule is that breaking?
We could be wasting precious time...
Took my sister for extreme knee pain. Everyone was friendly, helpful & efficient. They did everything they could to help her. But, except for a brief consult with a doctor during check-in, everything (including collection of private info) was done in the waiting room. ??
I am a Filipina from the Philippines .I feel so lucky and happy. My husband took me to the Upson Medical Center..I had a medical exam before in Hong Kong about 7months ago but Upson Medical Center diagnosed the issues with my kidney.I had a successfull surgery. The doctor, nurses and staff treated me very well.I highly recommend Upson Medical Center for you guys .
Everyone here was so nice & helpful. They treated me with the utmost respect & I definitely feel like I was in great hands! Thank you Darrel, Dr. Edens & Kaydie for everything y all did for me last night. I couldn t have asked for better staff.
Our baby was born here.
The delivery and skill of the nurses during the birthing and recovery process were amazing and qualified. However, the administration of this hospital is essentially at a third grade reading level.
Their scheduling is abysmal, the day before a scheduled c-section they had the wrong doctor listed for the procedure, on the wrong date.. now they confused our daughter with another child born on the same day and have possibly mixed up the insurance between the two children putting our child on Medicare.
The hospital called at 4:45pm with no explanation to schedule a ultrasound on her hips for the next day. At this point we had not been informed there was any concern to be had with the child s hips, the scheduling office has no information and tells us to call the pediatrician - no one will answer the phone as to why this ultrasound was requested. Still no answers after the ultrasound has been performed.
We re just sitting here wondering what could be wrong...
It s amateur hour as it pertains to correspondence, scheduling, and paperwork. The foundation of any business is organization and the lack of concern on this matter is unsettling when you are dealing with the birth of a child and medical treatment.
Shout out to the nurses: On, Michelle, Krystal, Renee, Richarda, Lou, and Dr. Castleberry - as I mentioned they we phenomenal - the issue with this hospital lies in the administration.
urmc.org
