First, I'd like to preface the review with the fol...
First, I'd like to preface the review with the following information - our order was accidentally given to another customer.
That being said, the staff worked very hard to correct the issue. They were kind, up front in letting us know the status of our order (we were waiting in the restaurant), while managing all of the other patrons as well. The lady that was helping us was wonderful. She genuinely looked upset, at making a mistake (it happens!!). Honestly, it took maybe an extra 15 minutes all said, which wasn't a big deal at all. I hope she was able to move on from it, as for lack of a better term s**t happens! We're all human! Also she insisted on giving us a couple free cheesecake slices (not necessary at all, but was a kind gesture!).
Overall the service there was great, the food was absolutely worth the wait and price. My parents live in Richland and love their pasties, however this time we tried their sandwiches. All of the food we picked was great, and we're excited to go back to try another selection!
If you're in the area, absolutely stop in for breakfast lunch or even dinner.