First, this is a co-op company so I'm not going to...
First, this is a co-op company so I'm not going to low-rate the owners, am I. For the single-star folks, get involved with the board.
A thunderstorm just rolled through here, power's down, and the trucks out. The weather is terrible and the service area is vast. I think UP does a great job of servicing such a widely varied customer base.
I suppose that a stellar 5-star rating from everyone might not lend room for improvement, but this is a solid 4.4-star co-op. No hate here.