As a customer, I recently availed the services of ...
As a customer, I recently availed the services of the security company. Overall, my experience was average. The company's website is user-friendly and provides detailed information about their services. The booking process was simple and efficient. However, I found the customer service to be lackluster. When I had queries, it took considerable time to receive a response. The guards provided for my event were punctual and well-presented, but I found their attitude to be somewhat indifferent. The level of professionalism was satisfactory but nothing exceptional. The pricing was competitive, but I felt that the service quality could have been better for the price. In terms of security provisions, they adequately met our needs, but I didn't feel that extra mile of service was delivered. In conclusion, the company provides a basic security service, but falls short when it comes to customer service and going above and beyond.