Worst response ever I saw for home appliances. You keep calling the landline they never pick up. Very pathetic service. Today for the 3rd time I called but no one answering, I wonder how their MD or CEO is accepting such irresponsible team in Coimbatore!! S.Krishnamoorthy
Its great manufacturing in cooker quality is very high class and good quality quality is more than better then other band
I purchased mixy from kerala,motor got damaged contacted them worst service.I given this mixy for scrap.Money wasted.Dont purchase.
I took this mixer 5 years before.The two of the three mixer jar got damaged within 2 years got repaired but again got complaimy. Afterwards the mixer sound was high,I contacted customer service,they told the motor and board is complaint which cost almost the same price of a new mixer.Such a bad experience I got with this product.Believed in the quality of the product,but totally disappointed.Never ever I will purchase this mixer again.
My ultra mixer not working within 1year of purchase.quality of products is disgusting.Totally my pocket got cashless after doing repairing of this mixer.
Premium Kitchen Appliance Manufacturer with well build quality. Adding to this good working environment inside the campus.
No useful grinder
Waste of money
trying to reach their helpline since this morning. mails to contact centeres are useless
totally very awful service.. product also much inferior to competing brands like Sowbhagya
My experience with using the wet grinder for more than a decade is that it is basically a motor driven version of a stone grinder of primitive design. I was hoping improvements in basic design to help in loading , unloading and most important, cleaning after use. It is just not designed for easy cleaning after use and the company has done nothing to improve this aspect in its new Fastgrind model which has a few cosmetic additions but no basic design improvements. A disappointment.
No spares available for the existing model mixer grinder in their website.. The service person insisted upon changing the front panel of the mixer as there were some issues with the electronic board.Not satisfied with the service.
Highly disappointed. Bought one Ultra mixie for 10k while other brands products available for 5k. It s been a month old and it s not working now and no response from their service team. Waste product and waste brand. Readers kindly spread this statement to all your friends and relatives. Save them
Bad mixer motor got complain within 2 years.Worst customer service.High service charges.Never ever purchase this ultra trash.
I am at kumbakonam. our service technical man done well when
Service excellent..using it for the past 6 years..good going.
I took mixer from kerala,paying the price twice the amount of other mixer available in market.Just within 2 years mixer got damaged and when i approached company they told the motor and the board is damaged.
Perfectly serviced . All spares for elgi products available . God bless them
Using This Pressure Cooker Bottom Us Sambar Vessel. Worst Product In the Pressure Cooker Industry.
Good service with in 24hours and high quality we are using past 12yrs.
Reputed company. Manufacturers of industrial polyfilm and household electronic goods. Their mixer and table top grinder under the brand Ultra is renowned and most sought out brand.
High quality wet grinders have one at home working for past 17 years
I have bought pressure cooker online, it was made of stainless steel for contamination free and it helpful to make a healthy foods.
Service is expensive. They are closed on saturday and sunday.. how ridiculous . Asking for 3500/- to just fix the motor. I donno where they are heading towards. You get branded 750w 3 jar mixers from 1400/ online. Just wanted to stick with Elgi because they are a coimbatore brand. Now I think no point...
I purchased mixer for Rs 6500.The mixer as well as the jar is getting complaint frequently.Totally disappointed with the service.
The best grinder that gives good service for long term
I have booked a service call the person said that I will receive a service person in 24 hrs for sevice I have not received any message or a person I am waiting have to develop on service call
Worst customer service. These people are only bothered about mixer sales, No service available. Better you change your tagline to 'Use and Throw'.
The customer service person are not lifting the phone to register the complaint so pathetic . Big brand poor response .
Purchased two ultra cookers 2 months before. It has safety issues..gasket is deforming repeatedly and the creates a blast kind of sound.. very poor response from customer care who dont understand the seriousness of the problem. Pls dont go for the cookers of this brand. Too costly... but no proper service. They want us to carry the cookers all the way to the service centre.. every time
I had booked for a service of my ultra grinder and they say spares are not available for this model,hence i m forced to buy a new one.I feel the Company should provide spares for whatever model they ve manufactured so far.
Giving single * , maybe that is enough to this Company. Such a worst customer service. I have purchase one Induction Stove of this brand & within 6 months its getting 2 time fault. from last one month I have given this faulty product to Elgi Ultra Customer care Coimbatore, Trichy Road but no any result till now.. Whenever I'm calling they simply reply that "Parts not available /Engineer Outside".bla..bla..bla.. So suggest to not purchase this product.
