Tuolumne utilities district Review

About Tuolumne utilities district

Tuolumne Utilities District: Providing Reliable Water and Wastewater Services to Tuolumne County

Tuolumne Utilities District (TUD) is a public agency that provides water and wastewater services to the residents of Tuolumne County, California. Established in 1887, TUD has been serving the community for over 130 years with its commitment to providing reliable and affordable water supply and wastewater treatment services.

TUD's service area covers approximately 330 square miles, including the communities of Sonora, Jamestown, Columbia, Twain Harte, Mi-Wuk Village, Pinecrest Lake Resort Area, Phoenix Lake-Cedar Ridge Area and Mono Village. The district serves over 44 thousand customers with a total population of around 100 thousand people.

Water Supply Services

TUD's primary responsibility is to provide safe drinking water to its customers. The district operates several surface water treatment plants that draw water from local rivers and reservoirs. TUD also manages groundwater wells that supplement the surface water supply during dry periods.

The district's water distribution system includes over 600 miles of pipeline that delivers treated drinking water to homes and businesses throughout Tuolumne County. TUD also maintains several storage tanks with a total capacity of over six million gallons.

Wastewater Treatment Services

In addition to providing clean drinking water, TUD is responsible for treating wastewater generated by its customers. The district operates four wastewater treatment plants that process sewage from residential homes as well as commercial establishments such as restaurants and hotels.

The treated effluent is then discharged into local creeks or used for irrigation purposes in accordance with state regulations. TUD also manages a collection system consisting of more than 400 miles of sewer pipelines that transport sewage from homes and businesses to the treatment plants.

Conservation Programs

As part of its commitment to sustainable resource management practices, TUD offers various conservation programs aimed at reducing overall demand for both potable and non-potable (irrigation) use:

- Rebates on high-efficiency toilets
- Free low-flow showerheads
- Free faucet aerators
- Rebates on weather-based irrigation controllers
- Landscape conversion rebates
- Leak detection assistance program

These programs help customers save money on their utility bills while conserving precious resources such as freshwater supplies.

Customer Service

TUD prides itself on providing excellent customer service through various channels:

- Online account management: Customers can view their bills online or sign up for paperless billing.
- Customer service center: Customers can call or visit one of three customer service centers located throughout Tuolumne County.
- Emergency response: In case of emergencies such as broken pipes or leaks in the distribution system or collection system lines; crews are available around-the-clock.

Conclusion

Tuolumne Utilities District plays an essential role in ensuring access to clean drinking water while protecting public health through proper wastewater management practices within Tuolumne County communities it serves. With its focus on sustainability initiatives like conservation programs aimed at reducing overall demand for both potable/non-potable use; it continues striving towards being an environmentally conscious organization committed towards meeting future generations' needs without compromising present ones'.