Tulip Inn York

Tulip Inn York Review

Reviews 588
4.1
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S
3 years ago

Lovely Hotel, staff very friendly, breakfast smash...

Lovely Hotel, staff very friendly, breakfast smashing, good location for sight seeing, would go back if in area again, is next door to bird sanctuary, didn't have a meal there but looked very nice

m
3 years ago

In need of refurb. Door handled broke on entry and...

In need of refurb. Door handled broke on entry and although we were moved to another room without question my partner overheard staff implying that we caused the damage even though it was obvious that the screw thread on the handle had failed due to excessive wear.

L
3 years ago

We had afternoon tea there on a groupon. Was quite...

We had afternoon tea there on a groupon. Was quite small but the staff were very nice. Afterwards we went into the bird of prey centre which was brilliant. Spent a good couple of hours there watching the show and held a fee birds including a golden Eagle. Would definitely recommend a visit to there. Also was cheaper to get groupon including afternoon tea than just entry so worth checking that site.

J
3 years ago

Friendly staff clean rooms and good food. My main ...

Friendly staff clean rooms and good food. My main reason for going to this hotel is to see the birds of prey and I wasn't dissappoint is was great getting the chance to handle these beautiful creatures and the staff were friendly and very infomative. I would recommend both hotel and the birds of prey. Thank you to everyone for making my stay so pleasurable.

A
3 years ago

Overall 8.5 out of ten, reception staff friendly a...

Overall 8.5 out of ten, reception staff friendly and welcoming, waiters/waitresses could not do enough for you, breakfast delicious, evening meal , not a great deal of choice plus not changed for the next day,very generous size portions ; bed most comfortable, hotel itself spotlessly clean and the ground so nice and quaint , just the small probs with the meals prevents me giving the hotel five stars.

D
3 years ago

Room was small and rather regrettably fragrant (mo...

Room was small and rather regrettably fragrant (mostly Dettol, we think), but otherwise okay. En suite was large for the size of the room but very tidy. Lots of loose creaky boards in the floor around the bed. Fine for one night when you're not the one actually paying.

J
3 years ago

Nothing was too much trouble for the staff. So fri...

Nothing was too much trouble for the staff. So friendly .
We were a group of 12 for a 60th birthday . Stayed for 3 nights. Gave us a private area for our dinners & breakfast . We decorated the area for the birthday dinner & they were very helpful with everything. We will certainly be back. The deals they offer are such good value.
The food is great. But ,be warned, huge portions. Three courses is a challenge !!
The bird of prey centre, next door, is a must. And the archery &shooting
Centre great fun. A weekend to remember. Thank you .

P
3 years ago

We bought a Groupon voucher to go for Sunday carve...

We bought a Groupon voucher to go for Sunday carvery. Food was great but wouldn't want to pay full price. The young lady at the front desk was very rude. Best part of this was the bird centre. Amazing few hours with the kids with very knowable staff. This is a must. 5* for this part.

J
3 years ago

We had our wedding at Burn Hall in November 2010 a...

We had our wedding at Burn Hall in November 2010 and had an amazing day the staff where brilliant and very helpful, to make sure our day ran smoothly there was lots of pre wedding planning, then with heavy snow on the big day the staff tried their hardest to keep the day to run as close to schedule as possible. They gave us complimentary dinner, bed and breakfast for our first anniversary and they have also given us discount for our 2nd anniversary this year. The food is fantastic and rooms are cosy, they also make very nice cocktails. It has a lovely backdrop for wedding photographs outside and great set up inside for wedding breakfast, reception and ceremony.

K
3 years ago

Great Hotel, staff are all totally amazing and hel...

Great Hotel, staff are all totally amazing and helpful. Great relaxed atmosphere. The food is excellent, all homemade from scratch, locally sourced. Best homemade soup I have ever tasted, portions are very generous waiting staff all friendly and and attentive. Burn Hall have got it all right with they're staff choices, what a team! Can't complain about anything. Set in lovely well kept grounds right next door to a wild bird sanctuary. What more can you ask for? Nothing they have got the balance right. Well deserved five stars from me. I would give them more if I could.

A
3 years ago

Rooms shabby , look at your mattress before you ge...

Rooms shabby , look at your mattress before you get in the bed . Definitely want be going back there , we was offered free night but didn't take the offer up . Manager not very good his wife nice .

J
3 years ago

Hotel was very basic, but clean and tidy,

Hotel was very basic, but clean and tidy,
Local entertainment minimal, need transport
Breakfast good, hotel bar very expensive, bag of crisps 1.60,, take your own

S
3 years ago

More

J
3 years ago

A very nice country manor type of hotel in an exce...

A very nice country manor type of hotel in an excellent location for many of the attractions around York city and the area of Yorkshire.
Friendly staff and nice decor gave a pleasant nights stay.

P
3 years ago

Good sized rooms, clean and modern, breakfast only...

Good sized rooms, clean and modern, breakfast only reasonable, but no complaints about the evening meals, had the fish pie last night which came with a variety of veg and served hot on a warm plate. Good value 2 day break, will definitely return to this hotel

E
3 years ago

Two day break for York Races. Hotel ticks all the ...

Two day break for York Races. Hotel ticks all the boxes without being too special, well run, well maintained, helpful & friendly staff. Better rooms available with upgrade.
Left after Sunday cavery - best cavery we had a long time! Thanks Chef and team!!

M
3 years ago

Disappointing Best Western hotel that we were look...

Disappointing Best Western hotel that we were looking forward staying at while visiting Yorkshire Moors. Our room was largish and bed comfy but that's it for the positives.

As quite far in the countryside, we could not get signal on EE or O2 so dependent on the free WiFi trumpeted in the ads.

The WiFi signal was pathetic.

So I'll have a decent shower - keep calm and shower being a major motto of mine. The bathroom fittings were cheap and nasty. A straight shower curtain (vis-a-vis curved ones at Premier Inn) so cold wet curtain sticking to flesh.

No decent shaving mirror.

No decent desk lamp - low-watt energy bulbs the order of the day.

Breakfast was at best average and you have to ask for second pot of coffee.

Staff were fine but that does not make up for the deficiencies elsewhere.

A
3 years ago

Nice

P
3 years ago

We found the experience of staying here very pleas...

We found the experience of staying here very pleasant. Staff were very friendly and professional and were able to accommodate us at short notice during very high seasonal demand. The restaurant provided a good range of options and we found the quality of food and service very good.

l
3 years ago

Afternoon tea had nice cakes but sandwiches had st...

Afternoon tea had nice cakes but sandwiches had strange filling ie bacon and also vegetable. Good cuppa too. The beautiful birds from the bird of prey centre were fascinating to watch as they flew free under the watchful eye of the keepers. All the birds were in beautiful condition and looked very well cared for

S
3 years ago

Was a massive bargain but.... We were emailed a li...

Was a massive bargain but.... We were emailed a list of covid practices (very few of which they were following). The man at the bar served with a mask hanging from one ear. Tables were not spaced out and were pre set. We had all feather pillows. We are vegan and don't use animal products so asked for other pillows and were told they were all out. It was a bargain as a base but we spent all our time out as we didn't feel protected at all.

E
3 years ago

Stayed late September. What a wonderful experience...

Stayed late September. What a wonderful experience. The staff and meals were faultless. All in a Covid compliant way. Beautiful nearby walks. Lovely long walk from Marton. Bird of prey experience is a must. Staffed by incredible volunteers. Can't wait to go back.

A
3 years ago

my wife and I stayed here fri 3rd Jan till sun 5th...

my wife and I stayed here fri 3rd Jan till sun 5th Jan2020. very clean staff are friendly rooms are basic beds could do with a upgrade. food was plentiful and very well priced drinks a bit expensive but all in all really nice hotel will we be back hell yes

P
3 years ago

Just had a great weekend at this hotel.Very please...

Just had a great weekend at this hotel.Very pleased with room, which was clean, warm with a huge bathroom. 2 night stay yet towels were changed! Very impressive! Food in restaurant was absolutely fantastic, couldn't possibly have eaten it all. Had fish and chips, absolutely huge portion, where do you do your fishing? Never seen fish so big! Breakfast was more than satisfactory, don't know what the previous reviewer wanted when they said that there was not much choice, there was fresh fruit, choice of cereals, porridge, all the cooked breakfast items you could possibly need. Please don't let the moaners put you off staying here, it is a lovely hotel, especially for the money we paid.

M
3 years ago

A good hotel on the outskirts of York.

A good hotel on the outskirts of York.

The check in was fast and efficient with the reception staff very welcoming.
We paid for a room upgrade and we were allocated a large and very clean room on the second floor.

We stayed on a b&b basis and the breakfast was very good, a selection of fruit juices, cereals and a full English served buffet style. A pot of tea or coffee is also available.

The staff at this hotel work very hard to make your stay enjoyable, they work very long hours but always greet you with a smile and a cheery hello.

The only thing that we thought could be bettter would be the bar prices, we found them a touch on the high side and wondered if that was the reason this facility didnt seem to be used by the majority of the guests.

Would we stay here again?
Most definitely.

c
3 years ago

We have stayed here several times but this is the ...

We have stayed here several times but this is the first time since the lock down. They had put several covid safety measures in place and we felt safe at all times. Staff were their efficient and friendly. Dinner was delicious and breakfast although not the usual buffet style was more than sufficient.

T
3 years ago

As a small group for 1 night I had the feeling in ...

As a small group for 1 night I had the feeling in a canteen to eat. In addition, there was relatively loud background music, which was not turned down despite 2 interventions. The rooms as a single room ok, but if you had a double room with a 1.4m wide bed ... rather scarce. Service oK, but not more than necessary

D
3 years ago

Beds really uncomfortable with springs twanging ev...

Beds really uncomfortable with springs twanging every two minutes. Breakfast ok but dinner was disgusting. Complained with no effect. Worst problem was no insulation between rooms so every little noise was heard

D
3 years ago

. Quite a large well run hotel, reasonably priced ...

. Quite a large well run hotel, reasonably priced food and a good deal on the rooms we booked. The reception, bar staff, restaurant staff etc were all helpful and polite. Room clean and a good size.

W
3 years ago

Great

Great
Value for money. Lovely staff. Rooms great.

F
3 years ago

Lovely 3 star hotel away from all the hustle and ...

Lovely 3 star hotel away from all the hustle and bustle. Ideal place for a relaxing break away from it all, but close enough for some retail therapy in York or sight seeing. Attentive staff who didn't have to be asked about the extras i.e. the bottle of wine that came with the Travelzoo deal you had booked, but offered a choice of 'white, rose or red?' etc. Faultless food too, many home cooked dishes. We would stay again.

W
3 years ago

Rooms very basic, even after we upgraded. Staff ap...

Rooms very basic, even after we upgraded. Staff appalling attitude. WiFi rubbish, building was more like a council block.
Commented on Trip advisor and got a rant about hiding behind Trip advisor from manager had the staff told him about my complaints he would know exactly who I am so hopefully he will read this go back to my booking and contact me, especially after I contacted hotel after his comments to speak to him

J
3 years ago

My Sister and I visited your Hotel recently for a ...

My Sister and I visited your Hotel recently for a short stay, having not stayed with you before and were very pleased with all aspects of the Hotel. From the arrival to reception, bedrooms, bar and restaurant, all were of a very high standard. All Staff are very pleasant most personable and helpful. Neither of us will have any problems in recommending the Hotel in the future nor to revisit ourselves.
One observation, I mentioned to Reception, if I was visiting say Italy, I would find it very welcoming and warming to see my "home" flag proudly flying in the Hotel grounds along with others. I realise you only have 3 poles, but, just a personal thought ! Thank you and see you again soon.

L
3 years ago

Location is great and the hotel is lovely, the foo...

Location is great and the hotel is lovely, the food was lovely. Was abit disappointed with the room as it was abit basic for an 'executive suite' and also we asked if we could have a couple of wine glasses for the room as we had brought a bottle (or two) of wine to celebrate my birthday but we were refused! First hotel I've stayed in where this has happened and found it very bizarre of them not to accommodate! Didn't let this ruin our stay but I would look at other hotels first before booking here again.

T
3 years ago

Nice hotel good accommodation good buffet breakfas...

Nice hotel good accommodation good buffet breakfast and evening meals. Friendly and helpful staff. Added bonus of the York bird of prey centre in the hotel grounds. We'll worth a visit. Not far from York.

S
3 years ago

Very relaxing stay and helpful staff. Breakfast ...

Very relaxing stay and helpful staff. Breakfast was nice, and dinner was excellent. Would definitely stay again. Only around 20-30 minutes drive to York City centre, we used the Park and ride which is not too far away.

Tulip Inn York

Tulip Inn York

4.1