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C
3 years ago

Won't fix damages on the outside of your unit afte...

Won't fix damages on the outside of your unit after 2 months but will tow your car after 3 days without notice if you just don't move it for a weekend. Call for help and you'll get 4 or 5 transfers / wrong numbers before being put through to the wrong person's voicemai . On the off chance you get the right person they'll say "You should have read our inoperable website for that information"

You definitely get what you pay for with them as an HOA - low payments, low returns, virtually useless.

L
3 years ago

My experience as a vendor has been that TSG Proper...

My experience as a vendor has been that TSG Property Management is the exception in that they are true advocates for the communities they serve.
Professional in request to vendors but also upfront about accountable and required performance. They make the cut

T
3 years ago

Receptionist has no people skill. When asked to s...

Receptionist has no people skill. When asked to speak with an specific AE, she will ignore you and ask you tons of questions before asking you to do something else totally unrelated the the purpose of the call. Then rudely end the call (transfer) when being called out to please transfer as requested. She should not represent the conpany.

J
4 years ago

I have worked with TSG and they have bee incredibl...

I have worked with TSG and they have bee incredible. They are responsive, professional and a pleasure to work with. I have worked with three other property management companies and TSG has been the best by far.