About Trustmark
TrustMark: The Government Endorsed Quality Scheme for Home Improvement
TrustMark is a unique quality scheme that has been endorsed by the UK government to ensure that consumers receive high-quality work when they choose to have work carried out in or around their home. TrustMark was established in 2005 and has since become the go-to source for homeowners looking for reliable and trustworthy tradespeople.
The scheme covers a wide range of trades, including builders, electricians, plumbers, roofers, and many more. All TrustMark registered businesses are thoroughly vetted to ensure they meet the required standards of competence and customer service. This means that when you choose a TrustMark registered business, you can be confident that you are getting a professional service from someone who knows what they are doing.
One of the key benefits of using TrustMark is that it provides consumers with access to an independent complaints procedure. If something goes wrong with your home improvement project, you can contact TrustMark directly to raise your concerns. They will then investigate the matter on your behalf and work with both parties to find a resolution.
Another benefit of using TrustMark is that it offers protection against rogue traders. Unfortunately, there are many unscrupulous individuals out there who prey on vulnerable homeowners by offering substandard services at inflated prices. By choosing a TrustMark registered business, you can be sure that you are dealing with someone who has been thoroughly vetted and meets strict quality standards.
Trustmark also offers additional peace of mind through its insurance-backed warranty scheme. This means that if something goes wrong with your home improvement project within two years of completion (or longer if specified), then you will be covered by an insurance policy provided by one of several leading insurers.
In addition to providing protection for consumers, Trustmark also benefits businesses by helping them stand out from their competitors. By becoming part of the scheme, businesses demonstrate their commitment to quality and customer service which can help them win more work and build a strong reputation in their local area.
TrustMark is also committed to promoting sustainability and energy efficiency. The scheme encourages businesses to adopt environmentally friendly practices and offers training and support to help them do so. This means that when you choose a TrustMark registered business, you can be confident that they are doing their part to protect the environment.
Overall, TrustMark is an essential resource for anyone looking to have work carried out in or around their home. By choosing a TrustMark registered business, you can be sure that you are getting a professional service from someone who has been thoroughly vetted and meets strict quality standards. With its independent complaints procedure, insurance-backed warranty scheme, and commitment to sustainability, TrustMark provides consumers with peace of mind while also helping businesses stand out from the competition.