Andre was amazing to work with. He made my first car buying experience fantastic. Edgar in finance was extremely knowledgeable and quick. Both men were very personable and made this very painless. We will definitely come back to buy our next car at Trophy Nissan.
Young lady, who's the receptionist at the front desk, was extremely polite. Never had such great customer service at any dealership. P.S she also seemed to be doing homework, which had me speechless; by the way she was taking care of her homework, and her job duty, providing the customer service that needs to be provided at any public place.
Zero professionalism at this place! Highly recommend you find another dealership to buy your Nissan from.
We took my mom s 2017 Rogue in for transmission issues. Guillermo in the service department made the whole experience easy. He explained everything very clearly and is very honest. I can definitely say that we were 100% satisfied with our experience.
Needed some warranty work handled, and required a rental at the time because we only have one car. The work was completed in one day, really surprising me, so we had the rental only one night!! Really appreciate having such a good place to take our Altima for maintenance!
Today I went to check up about my plates and the young lady upfront was very kind and honestly very patient with me since I m a little slow. Awesome service
Cesar Chamorro provided excellent customer service and it was much appreciated as I now live an hour away from the dealership. It was certainly worth the extra time and miles to drive in! THANKS, Mr. Cesar for your time, patience, consistency, and outstanding personality throughout my experience! Because of this experience I plan to continue the extra miles/drive to have oil changes and maintenance work completed as needed! YOU ROCK SIR!
Fast and easy. Painless and met expectations on getting me in and out without all the typical dealer BS
Came to this dealership to get a new replacement key for my 1998 Nissan Sentra. Talked to Rodney in the Parts department on the phone and he was the one who met me at the door (not planned) when I went in. He cut one key to code and one to the fit of the old key and gave me both and didn't charge me for either. Rodney is fantastic and has great customer service skills! Thanks, Rodney! I will return for any other needs I have. Keep up the great work!
trophynissan.com
