tripsta | travelplanet24 Review

I did not find anything negative in the service ... But I did not go crazy ... All is well.

My ship's route has been canceled and I have been trying to locate the service for days to get my ticket open and can't find them. I live outside of Athens so I can only get in touch by email, which they do not answer and they DO NOT have a phone! Unacceptable for company! I wish I had seen other reviews before I booked them.

Very good service from the children! Quick polite with a smile !! The site is informative !! I definitely recommend it and will use it again !!

It is unacceptable that there is no service hotline.

Fast site and service. I booked tickets for Chania and there was no option for a student discount on the vehicle as on other sites and agencies. In order to change my ticket, they asked me for more money than the discount I would have from the beginning if there was an option for a discount on the vehicle as offered by Anek Superfast.

I easily found what I was looking for in good prices. I think is the on of the best online travel agent in Greece.

High quality service and product. People were friendly and willing to help you and resolve any issues.

This site is a rip off. They take your money and do not honour the ticket. Do not use this site. The phone number is bogas and not connected

Friendly & helpful. I haven't had a problem all these years when I'm booked by travelplanet24.

The ferry route, which we were going to travel, was canceled just two days before departure. We try desperately three people via live chat but no one answers! EXCELLENT !!!!! ! Don't buy any of them. Pure defamation of Greek tourism ..... Which serious company does not have a contact telephone ???? How much cheap labor and net profit?

5 out of 10 times I have used this company, I have encountered a problem. The problem is solved when I go there but I'm already in trouble), or I get a completely inaccurate message after my reservation and I'm forced to get a phone to confirm if the reservation is valid or not. The people who work there, however, are quite helpful (if you go there) and competent. They just have too much work. As a company, however, it has disappointed me a few times - unfortunately.

They do not have customer service they are the worst company i have dealt with because there website is designed so that you will never find any number for customer service. Be careful !!

I want to thank all the employees at the site for the excellent service they offered me !!!
I have been using Travel planet 24 for the past 10 years and I'm coming to New York. I have found the cheapest tickets! I just needed to correct my name and other details from my own mistake ... the site staff helped me with the best! and kindly surprised me! I highly recommend it for any sea air transport !! Rita Pozoglou

Best travel service in Greece. Good prices, excellent support.

Not a legitimate company. Don't trust them. I lost a lot of money by booking through them. You will too.

Caution have the following practice, bind the amount from your card even if there are no tickets available and then say they are the policy of the bank and return them after ten working days

Phone service has been waiting for you for a long time. But it was polite. Also, the fact that there is a charge of 5 euros extra for the check in online process is at least expensive for an airline ticket that the agency itself has sold to the customer. customer service.

Wish we could change our ferry tickets for blue star ferries from Alonissos to Volos. It is unacceptable that there is no call center to solve such issues. Communication is done exclusively by email or chat, which makes it difficult to understand and is a very time consuming process for the traveler. I even imagine that people who are not familiar with the internet are simply losing their money .... Although our request was satisfied, there is a call center required.

John served me with courtesy, speed and efficiency, I have no complaints I recommend it!

Terrible customer service, book directly through the airline companies so you can find someone to help you after 5pm

The telephone service is unacceptable from the point of view of conciliation ... otherwise they informed me on the phone and otherwise they told me when I went up close to get the tickets, although I had absolutely clarified exactly what I wanted. For the girl who served me closely I will not even comment ... rude, in the style of many cardinals and when I asked her to make a change in one of the tickets she resented as if I asked her to do something more than the job for which she is paid . I will definitely not prefer them again, because they are simply not professionals!

I bought online tickets, I was charged, I never received the tickets, I repaid them when I got to the club after a lot of trouble, trying to get it off.
Never, never again, travelplanet24.

It is a scam. Do not use the site. !!
FRAUD !!

The answering machines are polite. Anyway they keep so much money on ticket cancellation for urgent reasons. If possible. They are unacceptable. The whole shipping system is far behind, and this company also keeps it at this level.

Very good site and service. They should have very good developers there.keep it up !

I call on 19 June their call center (which has to be out of service) shows that the line has gone 24 hours a day (as badly) without waiting - without anything. I have no email but no reply to it! - Karagiorgi Serbia 4 + in their offices)! 28 June 2018 and my concierge informed me that the company is closed extraordinary today !!!! If it is possible !!! Daily! High season! (Carisaki) to be canceled on my own by the shipping company - that's because I closed them by tr avelplanet24 is not canceled by phone !!! Come to see the company is closed!

Non-existent customer service with high call charges. They put you on hold, they ignore you and the converter writes ...

MORE OF PATIOS AND YOU. EVALUAY ALL THE BOOKING DETAILS, PLEASE THE PAGE, BUT MY CARD WAS REGULARLY LOSTED WITH 276 EUROS. STORY MESSAGE IN THE COMPANY. TO MAKE ANY AMOUNT TO REPLY TO ME ... I HAVE NO TICKETS OR MONEY ON THE CARD ... EXCELLENT SITE BECOME A WAITING TO 3 STARS. YOU HAVE IN THEIR OWN CASE OR CREDIT HAS BEEN COMPLETED. OR DEFENSE FROM THE EVENT WAS ONLY ONE. YOU HAVE ANY LOOSE. TODAY PLEASE COMPLETE IN THE ROOMS.

After a hassle I managed to make a reservation through the Emmels. Note that the physical address does not exist and the phones do not work. I'm waiting for the tickets to re-evaluate.
Update: Originally two stars, but I put three because it was really solved within 24 hours, but by e-mail, which is not easy for everyone.