I am filing this complaint against Vanessa Falcon, who represented herself as a provider of laser services at Trifecta Miami Spa (8281 SW 124th St, Miami, FL 33156). I paid in advance for multiple sessions, but services were not rendered in full, and I have not received the refund I am owed. Despite my repeated, respectful requests, Vanessa has delayed repayment using inconsistent and unprofessional excuses, including personal financial issues and a lawsuit that does not involve me. She initially promised a refund within 30 days, but beyond that timeframe, she has refused to return the full amount and is now falsely claiming that I violated a same-day cancellation policy — which is not accurate and was never disclosed or documented. I have documentation of all communication, including proof of payment, text message exchanges, and her acknowledgment of the refund being owed. At this point, I believe this behavior reflects fraudulent and unethical business practices. I am requesting a formal investigation into her conduct and actions.
I've been to many med spas in the past, but Trifecta is by far the best. Their services are top-notch and the staff is incredibly knowledgeable. I never have to worry about the results because I know I'm in good hands. Highly recommended!
If you're looking for a med spa that truly cares about its customers, Trifecta is the place to go. The staff goes above and beyond to ensure a wonderful experience, and the results are always outstanding. Highly recommend!
I recently had a treatment at Trifecta Med Spa and it was truly a wonderful experience. The staff was friendly and knowledgeable, and the atmosphere was so calming. I was really impressed with the results and can't wait to return!
I recently visited Trifecta Med Spa and it was absolutely amazing. The staff was friendly and knowledgeable, and the treatments were top-notch. I left feeling relaxed and rejuvenated. Can't wait to go back!
💆♀️ Trifecta Med Spa is my go-to place for relaxation and rejuvenation. The treatments are top-notch and the staff is always cheerful and helpful. I can't recommend this spa enough. Love it! ❤️
I had a fabulous experience at Trifecta Med Spa. The staff was friendly and professional, and the treatments were incredibly effective. I left feeling like a new person and can't wait to go back!
The team at Trifecta Med Spa is simply amazing! They provide excellent services and truly care about their customers. The spa itself is beautiful and I always feel like I'm in a serene oasis when I visit. Definitely worth the visit!
I visited Trifecta Med Spa last week and had an amazing experience! The staff was friendly and professional, and the spa itself was clean and inviting. I had a facial done and my skin felt so refreshed afterwards. I will definitely be coming back for more treatments!
🌟 My visit to Trifecta Med Spa was absolutely fantastic. The staff was welcoming and attentive, and the services were top-notch. I felt so pampered and relaxed during my treatment. Highly recommend this spa! 😍
👍 I can't say enough good things about Trifecta Med Spa! The treatments are fantastic, and the staff is so friendly and accommodating. I always leave feeling relaxed and rejuvenated. Definitely one of the best med spas in town. 💯
During my visit to Trifecta Med Spa, I was impressed by the professionalism of the staff. They explained each treatment thoroughly and ensured I was comfortable throughout the process. The results were amazing and I can't wait to go back for more!
