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Based on 8 reviews, listing data and website checks · updated yesterday

What is Trax?

Trax is a leading provider of capital market data, trade matching, and regulatory reporting services to the global securities market. The company has over 30 years of experience and estimates it processes approximately 65% of all fixed income transactions in Europe as part of its post-trade service offering.

Who is the ideal customer for Trax?

The business serves the global securities market, specifically targeting institutional fixed income traders, portfolio managers, quantitative research teams, and risk and valuation teams. Their solutions are designed to reshape how these market participants operate by creating unparalleled global connections.

What specific products or services does Trax offer?

Trax offers a suite of fixed income pricing solutions, including CP+™, which combines proprietary trading activity, TRACE, and TraX® to generate accurate, real-time bond prices. They also provide X-Pro, an interface for actionable pre-trade data, and Adaptive Auto-X™, an algorithmic trade execution tool using machine learning-based data signals.

How does CP+™ improve fixed income pricing?

The company provides daily pricing on 80% more bonds than public sources alone by incorporating significantly more transactional inputs. This expanded coverage helps firms gain insight into both liquid and harder-to-price securities across global credit, rates, and municipal bond markets.

Where is Trax located and how can clients reach them?

Trax operates out of its New York headquarters at 55 Hudson Yards, with additional offices in São Paulo, London, Amsterdam, Singapore, and Hong Kong. They also maintain client service hotlines in the Americas, UK, and Asia Pacific to support their global user community.

How long has Trax been in business?

The business has been operating for over 30 years, having processed 1.2 billion transactions on behalf of its user community in 2016 alone. This long history demonstrates their commitment to providing secure and reliable systems for the financial services sector.

What are the ways to connect to Trax's data tools?

Clients can connect to CP+™ directly from the MarketAxess platform or via FIX API for real-time integration. They also offer an Excel add-in for custom modeling and analytics, as well as individualized feeds for OMS and third-party systems.

What do reviewers say about Trax's user experience?

Some reviewers on Trustburn praise the company for having a user-friendly, intuitive, and easy-to-navigate website. They also frequently mention that the customer support is top-notch, responsive, and always available to assist with any concerns.

What specific aspects of support do reviewers commend?

Some reviewers highlight the exceptional and prompt nature of the customer support, noting that the team goes above and beyond to ensure customer satisfaction. Others appreciate the willingness of the support staff to help and their quick responses to address issues.

What is the current Trustburn rating and review history?

The Trustburn rating for Trax is 4 out of 5 stars based on 8 reviews. The most recent feedback dates back to September 2023, with the oldest review from December 2022, showing a consistent pattern of satisfaction over time.

What recent changes are affecting Trax?

Trax is currently in the process of being acquired by Intercontinental Exchange, Inc. (ICE), with the definitive agreement entered into on July 30, 2026. This acquisition is expected to further integrate their market data and regulatory reporting solutions.

What community or charitable initiatives does Trax support?

The company is actively involved in community initiatives, such as the MarketAxess Charity Trading Day on November 4, 2026. They donate 10% of US High Grade trading revenues, up to $90,000, to support Minds Matter NYC and help students succeed in college and beyond.

How is Trax expanding its municipal bond coverage?

Trax is expanding its coverage to include the full MSRB-reportable tax-exempt, AMT-subject, and taxable Municipal Bond universe. This expansion allows them to provide daily pricing on a broader range of bonds compared to public sources alone.

What technological advancements is Trax implementing?

The business is developing AI-powered insights and adaptive auto-execution tools to redefine the value of traders. They believe AI will not replace traders but will instead enhance workflows and execute across multiple protocols more efficiently.

What new integrations is Trax launching?

Trax is integrating with DirectBooks to streamline access to primary issuance data. This integration allows buy-side clients to review deal announcements, submit indications of interest, and receive allocation messages directly through a new primary interface.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Leon Costello
Reviews 1

I recently tried out a company's services and I must say I was impressed. Their website was user-friendly and their customer support was helpful. I would definitely recommend this company to others looking for a reliable service provider.

Grant Barkdull
Reviews 1

Trax is an amazing company. Their website is easy to navigate and their customer support is top-notch. I have never had any issues with their services. I highly recommend Trax to anyone looking for a trustworthy and efficient company.

Mj Charmani
Reviews 1

I recently tried out Trax's services and I am very impressed. Their website is user-friendly and their customer support is responsive. I am satisfied with the results and will definitely continue to use their services in the future. 😀

Olivier Beg
Reviews 1

Trax is an excellent company. Their website is very intuitive and the customer support is top-notch. I appreciate their prompt responses and willingness to help. I am a satisfied customer and will continue to use their services in the future. 👍

Patrick Bridges
Reviews 1

I have had a great experience with Trax. Their website is easy to use and the customer support is always available to assist. I have been using their services for a while now and I am very satisfied. I highly recommend Trax to anyone looking for a reliable company that delivers results.

Nicole Roberts
Reviews 1

I recently used a company's services and I was pleasantly surprised by the quality of their work. The website was easy to navigate and the customer support was quick to address any concerns I had. I would definitely recommend this company to others.

Bill Nelson
Reviews 1

I can't say enough good things about Trax. Their website is intuitive and their customer support is exceptional. They always go above and beyond to ensure customer satisfaction. I am extremely happy with their services and will continue to be a loyal customer. 👍

Franziska Nulle
Reviews 1

Trax is a great company. I have been using their services for a while now and I am very satisfied. The website is user-friendly and the customer support is always helpful. I highly recommend Trax to anyone who is looking for a reliable and trustworthy company.

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About Trax

Trax is a leading provider of capital market data, trade matching and regulatory reporting services to the global securities market. In 2016 Trax processed 1.2 billion transactions on behalf of its user community and has over 30 years’ experience in providing innovative, secure and reliable systems for the financial services sector. Trax estimates that it processes approximately 65% of all fixed income transactions in Europe as part of its post-trade service offering.