I recently used this transportation insurance comp...
I recently used this transportation insurance company for my business and I have mixed feelings about the service. On the positive side, their website was easy to navigate and their contact information was readily available. The insurance rates they offered were competitive compared to other companies in the industry. However, when it came to customer service, they were lacking. It took a while to get a response to my inquiries and the representatives I spoke to seemed uninterested and unhelpful. Additionally, the claims process was quite slow and frustrating. Overall, while their rates and website were satisfactory, their customer service and claims handling left much to be desired. I would rate them as average and suggest that they improve their communication and efficiency in order to provide a more satisfactory experience for their clients.