About Transcom Worlwide (Philippines) Inc
Transcom Worldwide (Philippines) Inc: Delivering Exceptional Customer Experience
Transcom Worldwide (Philippines) Inc is a leading global customer experience specialist that provides innovative solutions to some of the world's most ambitious brands. With over 30 years of experience in the industry, Transcom has built a reputation for delivering exceptional customer service and support across multiple channels.
At Transcom, we believe that every interaction with a customer is an opportunity to create a positive impression and build long-lasting relationships. That's why we're relentlessly committed to making brilliant things happen for each and every brand we get behind.
Our Services
We offer a wide range of services designed to help our clients deliver exceptional customer experiences. Our services include:
1. Customer Service - We provide multilingual support across multiple channels, including voice, email, chat, social media, and self-service portals.
2. Technical Support - Our technical support team provides expert assistance with hardware and software issues across various industries.
3. Sales & Retention - We help our clients increase sales by providing personalized recommendations based on customers' needs while also retaining existing customers through loyalty programs.
4. Collections & Recovery - Our collections team helps clients recover outstanding debts while maintaining positive relationships with their customers.
5. Back Office Support - We provide administrative support services such as data entry, document processing, and quality assurance checks to ensure accuracy and efficiency in business operations.
Why Choose Transcom?
1. Global Presence – With over 50 contact centers in 20 countries worldwide including the Philippines where it all started back in 2007; Transcom has established itself as one of the leading providers of outsourced customer experience solutions globally.
2. Multilingual Support – At Transcom Philippines alone we have more than 10 languages supported which enables us to cater effectively for different markets around the world.
3. Innovative Technology – We use state-of-the-art technology platforms that enable us to deliver seamless omnichannel experiences for our clients' customers.
4. Highly Skilled Workforce – Our employees are highly skilled professionals who undergo rigorous training programs before they start working on client projects.
5.Cost-Effective Solutions – By outsourcing their customer service operations to us; our clients can save up on operational costs without compromising quality or efficiency.
Conclusion
In conclusion; if you're looking for an experienced partner who can help you deliver exceptional customer experiences; look no further than Transcom Worldwide (Philippines) Inc! With our global presence; multilingual support capabilities; innovative technology platforms; highly skilled workforce; cost-effective solutions- there's no better choice when it comes down delivering top-notch CX!