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C
3 years ago

Excellent service! Top customer service, polite fr...

Excellent service! Top customer service, polite friendly and informative staff, offering great advice and support in the choice of products to meet my requirements for my bathroom. Fast delivery within 48 hours of ordering and very thing delivered in perfect condition. Highly recommend Thank You

C
4 years ago

Nice products, Competitive Prices, Service Issues....

Nice products, Competitive Prices, Service Issues.

Delivery never happened as promised. Blamed the suppliers as items were coming from them.
Tried phoning, 'service' department phone would ring for 20 minutes before I'd get cut off.
Phoned their suppliers direct and was told that Trade Plumbing hadn't even passed on the contact number for my builders who were onsite waiting for the materials.

After a few weeks, I was given a full explanation of the internal issues that had affected the business at that time and which were, they said, not typical of the way they work and given financial compensation too.

M
4 years ago

Shocking service! Shocking Products ZERO customer ...

Shocking service! Shocking Products ZERO customer care.
I went against my better judgement and used this website over my preferred method of using a plumbers merchant!
I ordered some Reina radiators in December 2018 and was originally told that they would be on 6 weeks delivery. After I paid for the order I was informed it would actually be 12 weeks, this was after I chased the delivery for an exact delivery day. I received no correspondence from tradeplumbing as to the transport of these goods when I was finally given a delivery day I asked for a delivery time slot and I was told this was not available from the courier TNT. I contacted TNT directly who gave me an exact delivery time!?!
Why tradeplumbing couldn't offer this is beyond me! I installed the rads only for 1 of the rads to leak along the welded joint as soon as it was installed. After much back and forth, pictures and emails this was replaced!
However 4 months later a second radiator has begun to leak along the weld firstly Reina were not prepared to deliver a replacement asking me to test the water? the 15 other rads on the system are fine but the water must be affecting this one individual Reina rad?
After pointing this out another rad was arranged to be sent out. The leaking rad has also ruined my clients carpet but neither Tradeplumbing or Reina are prepared to offer any form of compensation to my customer for their destroyed carpet leaving myself the small business man to do this! from start to finish both tradeplumbing.co.uk and Reina radiators have been terrible to deal with.
Purchase these products from this website at your own risk!

About Trade plumbing.co.uk

Trade Plumbing.co.uk is a leading online retailer of bathroom and heating products in the UK. With years of experience in the industry, we have established ourselves as experts in heated towel rails, electric towel rails, designer towel rails, designer radiators, electric radiators, shower enclosures, bathroom suites and plumbing and heating products.

Our mission is to provide our customers with high-quality products at affordable prices. We understand that renovating your home can be expensive which is why we offer fantastic value for money on all our products. Our team of experts are always on hand to help you choose the right product for your needs.

We pride ourselves on our fast delivery service. We know that when you order a product online you want it delivered as soon as possible which is why we offer next day delivery on many of our items. Our warehouse team work tirelessly to ensure that your order is dispatched quickly and efficiently.

At Trade Plumbing.co.uk we believe that customer satisfaction should be at the heart of everything we do. That's why we offer a 14-day money-back guarantee on all our products so if you're not completely satisfied with your purchase you can return it for a full refund.

Our range of heated towel rails includes traditional styles such as Victorian and Edwardian designs as well as modern contemporary styles such as flat panel and ladder designs. All our heated towel rails are made from high-quality materials ensuring they are durable and long-lasting.

We also stock a wide range of electric towel rails which are perfect for those who don't have central heating or want an additional heat source in their bathroom or kitchen. Our electric towel rails come in various sizes and finishes including chrome, white and black so there's something to suit every taste.

If you're looking for something more stylish then check out our range of designer radiators which come in various shapes including vertical and horizontal designs. Our designer radiators are available in different finishes including chrome, white and black so there's something to suit every style preference.

In addition to this, we also stock a wide range of shower enclosures including quadrant shower enclosures, walk-in shower enclosures and sliding door shower enclosures. All our shower enclosures come with toughened safety glass ensuring they are safe for use by all members of the family.

At Trade Plumbing.co.uk we understand that renovating your bathroom can be daunting which is why we offer complete bathroom suites at affordable prices. Our bathroom suites include everything you need from toilets to basins ensuring that everything matches perfectly giving your bathroom a cohesive look.

Finally, if you're looking for plumbing or heating products then look no further than Trade Plumbing.co.uk where we stock everything from boilers to pipes ensuring that whatever project you're working on - big or small -we've got what you need!

In conclusion: If quality service combined with affordability matters most when shopping online then TradePlumbing.co.uk should be top-of-mind when searching for plumbing supplies & accessories!

Trade plumbing.co.uk

Trade plumbing.co.uk

3.3