Amazing service! Got everything that I wanted and more when I went down to this awesome store! Definitely recommend
Clerio was my sales rep and he was an awesome guy and he answered all of my questions and helped me make great decisions
After being in a wreck in a state we don't even live in, and having a total loss for our car, my husband and I bought a 2016 Ram 2500 here. Bobbie was the best part of the experience! She is a phenomenal salesperson who goes above and beyond for her customers. She asked for what we were looking for in a vehicle, and found one that checked every box. She was empathetic, compassionate, and honest. Exactly what a dealership needs to keep customers coming. Everyone we worked with was helpful and did what they could to get us a truck so we can get back home to Oklahoma
What an experience!!! Stephen Jefferson is the best sales rep you could ask for. We have finally found a dealership that's honest AND reliable! We will travel from all over the country to work with Stephen and Towbin Dodge!
In our search for this minimum production car, my husband and I drove from WV to FL to TX and worked with 4 other dealerships before finally finding Towbin Dodge. After 4 dealerships that were less than honest and far from upfront, we were relieved when we finally spoke to Stephen about this car. He was honest AND upfront in the dealings. And we didn't have to drive to NV to get the car. Stephen was able to get it all done from a distance and have the car delivered to our door in Texas. He was quick to solve problems related to the virtual purchase and never dodged calls when we asked for information and updates. He supervised the loading of our car personally and even sent us pictures after it was loaded! True customer service!!!
I am so happy I went!! Jonathan just knew exactly what I needed & fought for me to get the best deal!! He was so honest and kind, the overall experience was amazingly awesome
Trading in my old car an driving off the lot in something new was such a smooth transition
ASK FOR JONATHAN
Best customer service ever! Martin Guerrero helped me with the purchase of my 2016 Honda and made it THE BEST car experience I've ever had. All of my expectations were exceeded, got an amazing price on the car, His manager "Tiny" helped us throughout the process and helped me find THE perfect car. I have been looking for 1 months and they made it happen! If I could give 10 stars, I would. I am definitely sending everyone I know to Martin Guerrero. I didn't know car buying could be this fun!! Ask for Martin Guerrero
The salesman was courteous and helpful. It was a mostly positive experience while I was there. The only negative comments I have is they do not supply your card required for registration, although they said they would. They also ran a hard inquiry on my credit behind my back when I asked them not to because I had already secured financing. Those two reasons cost them two stars.
Stephen Jefferson over at Towbin Dodge went above and beyond with the purchase of my new 2020 Super Stock. We bought it 100% over the phone. I would and did recommend Peanut for any vehicle purchase. He is an honest car salesman and that is hard to find!. Believe me we searched and dealt with several dealers in multiple states! 6 Stars for the peanut!
Jonathan in sales helped me out when I got my 2500. Awesome experience, I never felt like he was trying to sell me. He helped me set up my truck and guide me through the several functions that no one really takes notice of when you get a new vehicle. He made my truck that much more enjoyable. I left Towbin feeling great about my purchase.
Lloyd Hicks was amazing! He is very knowledgeable and so helpful! I recommend visiting him!
WARNING!! READ ALL!!
If you own a business, be careful... back in 2010 we went to this place as a business with my partner Newell.... We were greeted by this wonderful lady who was a sales lady and she showed us the Ram 3500 Dually diesel trucks that we wanted, went out on the test drive and even got to meet our clients of the multi million dollar transport deal that we had which was the reason we were buying the trucks. She was delightful, explained everything in detail that we asked and because of her, when we left, we left with 6 of the 2011 Ram Dually 3500 pickups..... a couple days later, I get a call from the dealer claiming that they needed to complete a "Vin inspection" because we are an Arizona business but bought in Vegas and we needed to bring the trucks back for this inspection. Upon getting all the way back there, (more than 200 miles) they said that the deal was "most likely fraudulent" and was "getting rolled back"... when we asked for an explanation, a guy that is labeled their "area truck sales specialist" (or some stupid title) asked me this, and I quote... "WHY DIDN'T I GET THIS SALE"?? to which I replied, "YOU DIDN'T MEET ME AT THE DOOR OR SHAKE MY HAND, I DON'T KNOW YOU, SHE CAME TO THE DOOR AND MET US AND WORKED WITH US". So that truck sales "master" basically cried that he didn't get the commission on the $480,000+ sale and the lady (who was relatively new) and normally sold cars did. So the honchos of this dealership allowed him to claim possible fraud and he also claimed the trucks would be quote "REPOED within 6 months" and so they backed out on our deal, and took back the trucks.... my partner and I then rented a car, drove to my hometown in Tucson, AZ and bought the same exact style and quality of trucks there at Tucson Dodge. The trucks we bought, were ALL completely paid off in 19 months!! Towbin dodge not only burned us, they burned themselves because of this deal, because when we wanted to upgrade, we bought more instead of trading and increased our fleet size. Again trucks paid off in less than 2 years. All because they wanted to keep their truck salesman happy instead of the great car dealer lady that did all the work and even managed to get us to buy 2 extra that we didn't need at that time, and to get all of them to be the top of the line Laramie Longhorn editions with all the toys bells and whistles. Sorry Towbin, but you lost out all because of a crybaby. And I'm about to buy 15 more.
Long story short, be careful if you buy ANY pickups at Towbin. If you don't use this particular area truck sales master, this dealership will most likely take your truck back! BEWARE, I'VE GIVEN YOU A FAIR WARNING!!
To prove this, Here are a few photos of my personal truck that I have modified with a custom flatbed, custom rims, and custom crush bumper. These photos were taken in 2020 to show that I still have my 2011 Ram 3500s. And I have title to them all.
towbindodge.net
