Dr.Lans is a good doctor . He was very supportive and he guide me every step of the way with my condition . He is a very caring doctor with a great sense of humor . I wish I can give the clinic 10 billions of stars.. great office with friendly staff ....
The staffs and Doctors are great, they call me in time. I m in the back waiting to be seen for almost 2 hours.
Waiting time is terrible but good docter lans and Vanessa the best
Do not go to this place! i had an 11:30am appointment and wasn t seen until almost 2pm!!! This happens every single time i go there and they always make up some type of an excuse. If you need help hire more staff to get your patients in and out!!! People have jobs and other engagements to attend instead of waiting 2 hours just to be seen not including the time spent in the room with the doctor! That lady doctor with the green contacts is horrible. she lacks a lot of knowledge when it comes to knowing certain things as a doctor . if you go here make sure dr. lans is there he will make sure you get handled correctly. other than that do not waste your time going there unless you don t mind being in there for atleast 4 hours!
I really like this place, it is better than the other place I was going to. The staff is a little chatty but they are talking among each other. I have not heard the staff be rude to them and nor was patients rude to them. (Maybe everytime I go, it is a good day). My wait time was normal, ppl say it was a long wait, but everytime I go, I stay no less than 2 hrs. (Remember, there should not be no rush when u are seeing any Doctor) I LOVE my doctor here, (Dr. Etienne) she has patient with me and listens. She speaks clearly, anything I don t understand she explains to me, without feeling stupid. I will update if there is any change.
They denied me of medical attention . I also reported them to the better business Bureau
I have been a patient in this clinic for almost 3 years , they always take a long time to bring the patient in and be seem by a doctor , but today is unacceptable im not returning to this clinic EVER AGAIN if i could rate this place a negative 3 i totally would . My appointment for today was at 3:15 its currently 4:47 and im still in the waiting room, staff does not give you update on why they are taking so long or why. Front desk lady is very unprofessional.
Each of my visits were by appointments and I am pleased at how quickly i'm called in. Everyone that I've been in contact with at this facility always wore a smile, were very pleasant, they listened attentively as I answered all of their questions, and the doctor always clearly explained each step of every procedure to me and the purpose for each one. At the end of all of my visits, the doctor always asked me if I had any questions. Each of my visits at this Total women's center has been very pleasant!
Now I see why this place is rated below 3 stars because it s TRUE! Arrived to my appointment on time , and have been left waiting in room to be seen for 3 hours and still haven t been seen !! I have never experienced a slow running clinic like this before. I am definitely changing my clinic once I get home.
I would give zero stars if I could. Please avoid at all cost !!! I ve experienced a mischarge, Dr.Lans suggested nothing was wrong with me when I first arrived to the ER in tears and experiencing major cramps and vomiting excessively ( couldn t even hold down water). I BEGGED the hospital to please check me because I was aware I was 5 weeks pregnant. They did an ultrasound and discovered what was causing my cramps, Dr lans came 12 HOURS later to do a D&C, in which he discharged me from the hospital 2 hours after the surgery, 3 hours later I fainted in my home thank god my husband was home and called the ambulance immediately. When I arrived BACK to the hospital I was advised my potassium was so low my heart could have stopped, all because MY Doctor released me within 2 hrs after preforming on me and didn t even get my blood work down again to insure I was ok BEFORE releasing, the dr in the er proceeds to call total women wellness to make them aware of the what s going on, they told the dr I am no longer pregnant therefore it s not their problem, yet my dr preformed a surgery on me less than 12 hours prior to the call. After I got released for the 2nd time I had concerns because my dr nor anyone at the office told me what I should expect after experiencing a loss. The staff was EXTREMELY RUDE AND disrespectful not to mention texting constantly while accessing patie t records a HUGE security concern.... this office just cares about maxing out your insurance benefits that s it.
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