I have bought from this company on a number of occasions. Earlier purchases were just from the catalog. My most recent has been very professional and personal. I want to thank Michael and Dorota for the professional and helpful way they helped me find what I wanted and get it shipped right away!! Thanks you guys!
Since first contacting Torrington Brush Works a few months back about their brushes, they have been prompt, incredibly friendly and easy to work with. I placed an order for several brushes and all have held up to my high standards. Highly recommend from a service and quality products perspective.
Professional, knowledgeable people with an exhaustive catalogue of hard to find high quality brushes. Great customer service and speedy shipping.
This company is a family operated company and values their customer service to the upmost. There are no automated machines, it is live people that answer the phones during operating hours. The brushes are great quality industrial brushes. They even custom make brushes.
Stellar customer services! These are the easiest folks to work with, they are very communicative, fast shippers.
Good product, good prices. You could improve your service by using USPS for small orders thereby lowering cost.
The staff is very professional and friendly. A great example of service with a smile. The quality of the brushes were everything we expected them to be!! Highly recommended. Would only order from Torrington Brush Works. Look forward to continuing to work with them in the future!!
I had some specific brush needs I needed, I asked a bunch of questions and they answer them all even over the weekend. They are people you want to deal with when you want it done right,they have integrity.
The service I received was excellent; the CSR that worked with me was extremely friendly and patient, and the order was delivered quickly. Separately, when I logged a question through the form on their website, the response was quick and I got exactly the info I was looking for. Thanks much ya'll!
