Excellent Service, quality, and above all customer service! The representative answered the mails quickly and cordially, and although I needed the repair done within 7 days and could take 15 as they told me, they did their best to do it as soon as possible and delivered it in 3 days! Super recommended!
Second time in 6 months I wear a Samsung Gear2 watch, the first time it was almost 2 months and this time it takes more than 3 months. what a bad product from samsung and the service is worse.
Since I bought the watch a year ago I have only used it for a couple of months, the store where I bought it from Samsung in Dolphin Mall and Sawgrass Mall does not sell the products with warranty in the USA and it is not a direct Samsung store, nobody answers for those products
VERY BAD. In my opinion they do poor service. I took my Samsung Galaxy S8 + phone due to an internal failure and when I picked it up I had a scratched screen. In good shape I made the claim to the customer service person and with very bad shape, attitude and lack of professionalism I received the worst possible response, he called me a liar when he stated that the phone was so scratched when I took it but it is not, my phone had the screen in excellent condition. There was no solution to the screen problem and I was left as a big scammer or liar. I do not recommend this workshop at all.
Excellent customer service, the young woman who attended us was very friendly, polite and willing to help.
Official Samsung Service Center, best in town, Just next to Alienware Corp Offices.
I took my phone, to repair I took it too long.
And I pick it up and see that they removed the original protector from the phone.
The lady at the reception tells me if it is withdrawn.
Why not inform the screen is in excellent condition.
They put a new protector on it and it was horrible. Disappointed
They never answered the phone, the service from this company is terrible.
toppsolutions.com