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Questions about TKO Software

Based on 9 reviews, listing data and website checks · updated yesterday

What is TKO Software?

TKO Software is the developer of TKO Guides, a document control system designed to help organisations create, organise and maintain SOPs, procedures, forms and business documents. The platform allows users to centralise documents, strengthen audit trails and keep staff aligned with the latest requirements through features like version control and staff acknowledgements.

Which types of organisations or teams is TKO Guides built for?

The platform is specifically designed to support NDIS providers, care teams, operational teams and growing organisations that need structured, accessible business documents. It helps these groups replace scattered folders and outdated copies with a controlled workspace for training materials and audit evidence.

What specific AI tools and features does TKO Guides offer for document management?

The software includes AI-assisted workflows that allow users to generate drafts, refine wording, and guide document creation using prompts aligned to their operational needs. It also offers screen capture and gap analysis tools to identify compliance gaps and prioritise practical actions before audits.

How does TKO Guides help with training and visual guidance?

One key feature is the ability to capture screens and convert practical know-how into reusable guides, onboarding resources and documented procedures. The system also supports voice input to streamline client experiences and provide visual guidance with clear next steps.

What does the document library and lifecycle management feature do?

The platform provides a document library that supports the full document lifecycle, from creation and review to role assignment, acknowledgements and evidence retrieval. It ensures team alignment by keeping staff working from the latest approved content.

What do recent customer reviews say about TKO Software's performance?

Reviewers on Trustburn have praised the team for being highly professional, responsive, and efficient, often delivering high-quality work within agreed timeframes. Many users noted that the team goes above and beyond to meet expectations with impressive attention to detail.

What is the current rating and review history for TKO Software on Trustburn?

As of the latest data, TKO Software has a Trustburn rating of 3.9 out of 5 stars based on 9 reviews. The most recent review was posted on 2023-11-26, with several positive comments from late 2023 and early 2024.

Where is TKO Software based and which markets does it serve?

The company is located in Australia, as indicated by the +61 country code on their phone number and the mention of supporting NDIS providers, which are specific to the Australian healthcare system. They operate out of Cornstalk Software Pty Ltd.

How does TKO Guides improve operational efficiency and compliance?

The platform helps organisations reduce the administrative drag of frequent onboarding, training, and documentation updates by tracking review dates and changes without chasing spreadsheets. It also supports distributed teams across devices and sites with secure access.

What are the main goals of using TKO Guides according to the company website?

The website states that the platform can be used to manage documents seamlessly, ensuring compliance and unhindered productivity across every department and device. It aims to simplify documentation efforts and ensure audit-ready records.

How does TKO Guides assist with gap analysis and risk visibility?

The software allows users to easily compare documents against standards to highlight missing evidence and prioritise practical actions. It also provides actionable suggestions to refine existing content and improve documents with intelligent assistance.

What specific tools help with compliance and risk management?

The platform includes a feature to identify compliance gaps by effortlessly comparing documents against standards and highlighting missing evidence. This helps organisations prioritise practical actions before internal reviews or audits.

What does the AI Helper feature do for document creation?

The company offers a feature called 'AI Helper' that generates drafts, refines wording, and guides document creation with prompts aligned to operational needs. It also provides tailored assistance to reduce documentation pressure.

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About TKO Software

TKO Software is policies and procedures software to write a system once and then share it with your staff instantly.