I recently went for an evening dinner. We made a r...
I recently went for an evening dinner. We made a reservation to be outside with heaters. When we arrived they were not ready for us and did not have a heater available. It was freezing outside and we were not offered to sit inside. Our waitress acted the entire time like she cared nothing about us. Towards the end of our meal a heater finally opened up. Our waitress paid no attention. Meanwhile a table who just showed up asked their waiter for the heater and got it. We also ordered hot tea which did not come until we were paying only because we went inside and had to ask again. The overall experience was horrible. We were never apologized to either. Sometimes the easiest way to fix something is to say you are sorry. This happened 2 weeks ago and still angers me to think about.
