I recently had the opportunity to utilize the serv...
I recently had the opportunity to utilize the services of a crane rental company for a construction project, and after some research, I came across Thomkess Crane Rentals. Their website, thomkesscranerentals.com, provided detailed information about their services, equipment, and pricing, which was quite helpful. The booking process was smooth, and their customer service team was responsive and professional.
However, I have to say that my experience with Thomkess Crane Rentals was rather average. While the crane itself was in good condition and the operators were competent, I felt that the overall service lacked attention to detail. There were some delays in the delivery of the crane to the worksite, and communication regarding the scheduling and availability of the equipment could have been better.
In conclusion, Thomkess Crane Rentals has the potential to improve their service by addressing the areas of concern I mentioned. They have a good range of equipment and knowledgeable operators, but a more proactive approach to customer communication and timely service delivery would elevate their performance to a higher level.