The Typing Works

The Typing Works is a UK-based specialist transcription service founded in 1993 in West London, offering 100% human-powered transcription and translation for academic, medical, and business sectors. The company provides secure, accurate services to universities, NHS organisations, and businesses, with a team of vetted, native English-speaking transcribers based in North Wales and London. They handle recordings from 2 minutes to over 750 hours and offer clean verbatim, strict verbatim, subtitling, and live transcription services.

Pricing starts from 90p per audio minute for clean verbatim transcription, with rates increasing based on the number of speakers and turnaround time. For example, a one-to-one interview with two speakers costs £1.10 per minute for a 14-day turnaround, while a focus group with four to eight speakers costs £1.50 per minute under the same conditions. Strict verbatim services, which include filler words and false starts, are priced higher, starting at £1.40 per minute for a two-speaker interview.

The company offers several specialist services including clean verbatim transcription, strict verbatim transcription, subtitling, police station interview transcription, and copy typing at 3p per word. They also provide live transcription for meetings and events, as well as British Sign Language and Braille services. Each service can be tailored to specific formatting, anonymisation, and security requirements.

The business has been operating since 1993, founded by Adele Herson, and recently transitioned leadership to Rebecca Hughes in 2024. With over 30 years of experience, they have built long-standing partnerships with leading universities and businesses worldwide, maintaining a focus on high-quality, confidential transcription.

To get started, clients can request a quote via the website's online form or by calling 0208 087 4187. Once a quotation is received, files are uploaded securely using their dedicated file upload service, and the team works to deliver the transcript within the agreed timeframe.

The company is located in London and North Wales, with offices in College House, 2nd Floor 17 King Edwards Road, London HA4 7AE, and Head Office at Ystrad Pont, Prion Denbigh, North Wales LL16 4RW. They support clients throughout the United Kingdom and arrange meetings by prior arrangement.

All transcribers are based in the United Kingdom and are native English speakers, ensuring high accuracy and cultural understanding. The team includes associate transcriptionists who are carefully vetted to maintain the highest levels of reliability and confidentiality for every project.

The company uses a secure UK-based file upload service and is Cyber Essentials certified, GDPR compliant, and holds ISO 27001 accreditation. They also maintain £1 million in Professional Indemnity Insurance and Cyber Insurance to protect client data and operations.

The company does not use AI for transcription or translation, adhering to a strict AI usage policy. They believe AI hallucinates and compromises data security, preferring human expertise for context-aware and precise transcription work.

The team has a large, extendable workforce of qualified associate transcriptionists, allowing them to handle orders ranging from hundreds of hours to over 750 hours. They do not reject difficult recordings but instead liaise with clients to determine solutions for hard-to-hear audio.

The company is a Living Wage Employer accredited by the Living Wage Foundation and is Disability Confident committed. They also have an Equal Opportunities Policy and a Data Protection Policy available for review.

The company states that their capacity is endless, meaning they can handle any size order without immediate rejection of difficult recordings. They have worked on projects ranging from 2 minutes to over 750 hours, ensuring scalability for all client needs.

The company offers both clean verbatim and strict verbatim options, with clean verbatim being the standard service recommended for most academic interviews and focus groups. Strict verbatim is used when the precise manner of speech, including repetitions and filler words, is part of the research or evidence.

You can reach The Typing Works by phone at 02080874187.

The official website of The Typing Works is thetypingworks.com.