Custom Sofas & Custom Sectionals

BenchMade Modern is a US-based furniture retailer that designs and builds custom sofas, sectionals, and related items like beds and chairs. They offer free design consultations, free swatches, and a 'try it at home' program. The company operates a customer service phone line and provides trade and press programs for their products.

The ordering process involves three main steps: first, choose a collection from 14 available styles; second, select a custom size in 5-inch increments; and third, pick a material by requesting swatches. Once ordered, production times range from 2 to 4 weeks, with leather requiring an additional 2 weeks. Delivery can be arranged via Threshold or White Glove options.

The business is located at 4501 Mountain Creek Pkwy in Dallas, Texas, and manufactures its handcrafted furniture there. Their operating hours are Monday through Friday from 9 am to 7 pm CT, and Saturday through Sunday from 9 am to 5 pm CT. Customers can reach them by calling 415-930-4400 or through their website's contact form.

Some reviewers praise the company for having a sofa that is beautiful, sits like a dream, and is worth the investment. Customers frequently mention being at the 'buy it for life' stage and highly recommend the brand. The company claims to be the fastest and most transparent sofa retailer out there.

The company offers a 100-day trial period, which is referred to as a 'try it at home' program. They also provide free swatches and free design consultations to help customers decide. Financing is available through Affirm, and they offer a Black Friday sale with 25% off sitewide.

To get started, customers can schedule a free design consultation or order free swatches online. The website allows users to shop all collections, including sofas with chaise, sectionals, and modular options. Once a design is chosen, the expected production time is displayed directly on the product page.

The company states they are the fastest and most transparent sofa retailer out there. They emphasize that their production time fluctuates in real time depending on factory busyness. Most collections range from 2 to 4 weeks, with leather taking an additional 2 weeks to produce.

The business operates in the retail and furniture industries, specifically focusing on custom furniture built in the USA. They serve residential, hospitality, and commercial clients through their trade and press programs. The mission is to provide an accessible way to bring handcrafted, custom furniture into homes from the Gold Coast to the Atlantic.

The company sources materials from the world's leading tanneries and textile mills to ensure quality construction. They use FSC-Certified wood and partner with top leaders in the furniture industry. By combining old-world techniques with modern technology, they aim to create durable and comfortable pieces.

Customers can choose from various fabrics, including performance fabric, velvet, and leather. The company also sells related items such as ottomans, benches, loveseats, and accent tables. Each piece is designed to be highly durable and extremely comfortable with a wide range of styles and finishes.

The company offers a Black Friday sale with 25% off sitewide. They also provide a 'buy now, decide fabric later' option for sofa beds. Customers can subscribe for $350 off plus VIP access to sales and new arrivals.

The website mentions that holiday ordering deadlines depend on the 3-week handcrafting time. For pieces handcrafted in 3 weeks, orders must be placed by October 13 for Thanksgiving delivery or November 10 for December 24 delivery. Holiday shipping can bring unforeseen delays and delivery dates are not guaranteed.

The company states that their furniture is handcrafted in Dallas, TX, using responsibly sourced materials. They offer a 'try it at home' program and a 100-day trial to ensure customer satisfaction. The production time is listed on the product page, allowing customers to see expected build times before purchasing.

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