I ve been coming to this clinic for a number of years and Dr Nicole Minchin is my prime Gp. She is the best! I cannot recommend her more she s empathetic, understanding and I feel very comfortable with her. It s hard to find a good doctor that you can be vulnerable with and I ve had nothing but positive experiences with Nicole. Thanks West Brunswick medical x
Enough is enough. I've put up with the variable standard of care from this Clinic for years but I'm never going back here again. Why a baby with what turned out to be nappy rash needed to be sent to the ED for a covid test is beyond me!
Have found all the doctors lovely, and booking etc system smooth
A fantastic group of diverse, compassionate and knowledgeable medical professionals.
I booked in as a new patient feeling very vulnerable due to the nature of why I booked and there not being any female doctors available on the day. After I had shared some very personal information about myself, the male doctor who I saw declined to carry out the standard female tests I needed and made me feel so embarrassed and ashamed. He placed judgement on me and some of the alternative medicine I mentioned, and told me to go back to my usual GP. I am absolutely mortified at the service. Considering this is a private practice and I had reluctantly agreed to pay the high appointment cost when I book thinking it would be exceptional service, I could not believe what I experienced. I walked out in tears. Luckily the doctor at least waved the fee when I asked, after I waited an hour in the waiting room only to be turned away. I then received a voicemail from him apologising that he did not feel comfortable, running a simple test that is standard in GP practise and I easily had done at another clinic. I had even asked upon booking whether the males doctors do these tests and was advised they do. It was an awful experience.
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