The Trail

The Trail Reviews

Reviews 62
4.9
Contact us
Reviews 62
Filters:
Rating
Language
Sort:
Most recent

Brilliant service! Fantastic atmosphere and a ter...

Brilliant service! Fantastic atmosphere and a terrific range of products to choose from. Where else can you shop for trail items, all while enjoying a coffee on site too? This place is a MUST visit!

These guys know their stuff when it comes to trail...

These guys know their stuff when it comes to trail running. Not only are they an excellent shop (service is always outstanding) they are a strong presence in the South East QLD trail running community. I also highly recommend the Trail Co Trailiens running club and their running coaching services.

All my running gear is from Trail Co. Salomon vest...

All my running gear is from Trail Co. Salomon vest, Goodr sunnies, Inov8 shoes. Best kit money can buy for a good price. Awesome, knowledgeable crew that help you choose the right products.

Great product range and super helpful staff. I ord...

Great product range and super helpful staff. I ordered online & the order shipment was fast, even over the busy Christmas holiday period, plus my order arrived with a personalised note inside - nice touch. Staff were also quick to respond to questions & feedback sent via Messenger

Staff were extremely helpful in helping me find a ...

Staff were extremely helpful in helping me find a shoe that was right for me, I couldn't be happier with the service. Their shoe selection is vast and varied and they have tons of other gear for trail runners as well. As a bonus the coffee is awesome as well!

I want to like this place but the staff have alway...

I want to like this place but the staff have always been quite rude and condescending - which is a shame as Tim (owner) is nothing but amazing and very helpful. Great selection of products not necessarily available else where in Brisbane.

Visited The Trail Co. yesterday (27 August 2017) t...

Visited The Trail Co. yesterday (27 August 2017) to be kitted out for my inaugural trail experience. Service from Pip was first class. The right amount of detail on the type of shoe needed together with a presentation of a range of options. I am super happy with my choice of the Hoka Challenger. But secretly looking forward to more shoes in my colour range of Pink, bright pink. Thank you. DMK

Very experienced staff who are able to help find t...

Very experienced staff who are able to help find the most appropriate kit for events and general trials. Good prices, kit and advice and even a coffee shop in store, what more can you want :)

Down to earth shop brimming with quality products ...

Down to earth shop brimming with quality products (and great coffee!). Run by locals, for locals. With extensive experience and knowledge of the area and the products needed to take you there. Highly recommended.

These guys are great - and truly helpful in every ...

These guys are great - and truly helpful in every possible way in getting me out on the trails fully equipped and ready to take on mountains of challenge - and I'm in Sydney, so it has all been an online shopping experience second to none.

Great service! I had an abnormal request so I emai...

Great service! I had an abnormal request so I emailed The Trail Co. via their support address. They were totally accommodating and what I thought would be a difficult task was easy. Parcel delivered with a thank you note and stickers too. Fantastic experience.

Great service and really friendly staff. Very pers...

Great service and really friendly staff. Very personable and helpful. Coffee coupled with the view from the back deck is a treat. Perfect little local shop for your running/hiking gear.

I rated the honesty at The Trial co as 5 star. The...

I rated the honesty at The Trial co as 5 star. The service was outstanding!

Instead of selling me the whole shop, they undersold themselves and gave me practical options and honest opinions.

So uncommon in today's retail landscape!

I appreciated the real people, and would recommended this store to anyone!

The Trail Co. team is always ready and willing to ...

The Trail Co. team is always ready and willing to help with expert advice, shoe-fitting assistance, and after-care care. I struggle to stick to budget each time I visit because it's all so reasonably priced and I want one of everything! I More

Everything about this place is fantastic - the gea...

Everything about this place is fantastic - the gear, advice, and energy! Beautiful coffee and conversations all around. Do yourself a favour and check it out; a must if you're into trail running.

This shop is fantastic. Its got all the amazing g...

This shop is fantastic. Its got all the amazing gear you could possibly need for a great day out on the trails, and the shoe selection is boggling. The staff are very knowledgeable and super helpful. To top if off you can get a delicious coffee and sit back and enjoy the views.

Tim was great, knowledgable and happy to provide a...

Tim was great, knowledgable and happy to provide advice. I arrived looking to get a hydration vest still with questions after my own research and he made it easy to pick one after understanding my requirements. He was happy to explain the little details of the products that make them different and spoke with experience about their range of nutrition. I walked away confident in my purchase and will be back for my next pair of trail shoes or to just hang out in their cafe. Cheers.

Not only is the store like a candy store for runne...

Not only is the store like a candy store for runners, but the service is second to none. I appreciate the help with advice and trying on products when I make purchases. But even more than that is the after-sales service. I got unlucky and had an issue with a product. My emails were answered so quickly and the warranty dealt with efficiently so that I could get back out training almost immediately. I will always come here to buy my running gear now that I've discovered The Trail Co.