The Sound Room Reviews

Inadequate equipment was installed from the very start and nothing but problems. I was told by a technician that the equipment installed was not adequate for my size home. Problems with the alarm, cameras, and WIFI. Every time I called to get it working the way it should I was charged a service call. I made one last attempt for The Sound Room to make things right as they should have done in the beginning and was told I would be charged because the technicians need to be paid. Customers come last.
I find it odd that someone replies to these reviews instead of showing good customer service. TSR please do-not reply to my review as it is meaningless.Currently looking for a reliable, honest and trustworthy alarm company that wont rip me off.

John was great to work with. The TV installation went great, he helped explain everything and was very professional.

We recently had a new TV and sound system installed, and cannot say enough about the professionalism and courtesy of the installers. They beautifully hid the wires, hooked everything up appropriately, were very tidy and very courteous. They appreciated our business as much as we appreciated the expertise they delivered.

Two months ago I purchased a new Sony A9G 77 OLED 4K television and paired it with a new Paradigm 95 speaker system from The Sound Room. It s one of the best purchases of my life. Every time I use the new system the satisfaction and enjoyment I experience is extremely rewarding.
The Sound Room s team of professionals put together an unbelievable system for our entire family to enjoy movies, sporting events, concerts, etc. From an experienced, knowledgeable sales staff, to an extremely talented system design engineer, and the best professional installation team I ve ever had contributed to the five star rating I gave to The Sound Room.
The Sound Room has really has put the entire package together. The beautiful showroom, outstanding products, excellent employees, and local ownership who actually care about your complete satisfaction is a rarity nowadays. We re very fortunate to have this long established audio visual business in our community. I highly recommend you take the time to visit them so they can make your audio visual dreams come true.

The Sound Room did an excellent job with the updating of my home movie theater. Jim Kuhlmeyer was very patient in answering all of my many questions and helping me find a system that met my needs and budget. I believe we found the "sweet spot" between performance and cost and Jim was very instrumental in making that happen.

Also, a huge shout-out to Jason Baker who fine-tuned the audio in my system to ensure I am getting the most out of the equipment that I purchased. Jason not only ran the standard Anthem Room Correction, but he also tweaked the audio levels to match my listening preferences. Jason treated the system like his own and demonstrated a real passion for audio perfection.

I have made three major audio/visual purchases over the last 20 years and my experience with The Sound Room was by far the best.

We have used the sound room for years and they are fabulous. John just left our home and was so PATIENT and competent. Thank you John!!!

We worked closely with The Sound Room to create our dream Movie Room in our newly constructed basement. We had a dedicated designer, point of contact to work through all the details of the room and equipment. Our designer was adaptive to our requests, very responsive to all of our questions, and had fantastic suggestions. There is a valuable knowledge base with a place like the Sound Room that we could leverage that resulted in a better experience than would could have ever envisioned. In the end, the room is amazing, it sounds and looks incredible.

One name - John Stewart - a magician that can turn your home and components into an amazing "den of fabulous sound." I renovated my home and the last touch was the most important - my music and TV. Thanks to John these aging ears can now hear the detail of Led Zeppelin's Houses of the Holy, Jerry's guitar in Friend of the Devil, and enjoy crisp sound from my TV. John worked with me to meet my needs and my budget. He not only made sure that everything worked but also that I knew how to make it work! Thank you John for making a dream come alive! I am thrilled!

Recently purchased some Klipsch loudspeakers here. I had been shopping around online for a while but it was impossible to choose without listening first. I came into The Sound room and Jordan was very generous with his time and very helpful. I am confident now I made the right choice and am really happy with what I got (RP-8000F). Price was as low as website, Amazon etc.

They have a great selection and nice folks there. Recommend stopping in.

Happy with the installation of services provided by the vendor of Lombardo (the sound room). Extremely displeased at the way the incorrect placement of a control4 switch was handled. Was told numerous times by the design person at Lombardo, the rep with the sound room with my consultation, and JCS electric during my walk through that I could change where the switch would go near the end. I attempted, it was not completed properly, and now I'm getting my original contract shoved back at me saying so sad, too bad from the sound room because they don't want to honor what their former employee told me during the purchase phase. Will not be doing business with them in the future as a result. This review probably doesn't matter to them, but feel that others that use this as a tool to decide where to shop to be extra cautious.